Account settlement nightmare

<p>my mom settled her furniture account February this year but since last month she is receiving endless calls from J D financial services harassing her about the debt .when she tries to explain that she paid her account in full they keep on saying she was paying her account upfront it was not settlement.</p> <p>Realy ,how can you pay total outstanding balance and someone keeps on saying you were paying in advance !paying what exactly in front?</p> <p> </p> <p>she has been to the store several times and the manager ( Cornelius ) keeps on saying it will be fixed .but till today it's still an outstanding matter.</p> <p> </p> <p>what so difficult to update an account for the past 9 months ?Whats so difficult to do your job ?</p> <p>I regret buying from the store </p> <p> </p> <p> </p>