No Service, not even poor….

I booked a home service call on Monday 30 May 2022 through the Defy Call Centre. A technician from Barnard’s Tv & Appliance Centre called me on Tuesday 31 May 2022 to arrange an appointment for Wednesday 1 June 2022. He doesn’t arrive, doesn’t call to apologise… The same person calls me on Wednesday to arrange an appointment today, 2 June. 2022, and again doesn’t arrive. I had to stay home to wait for the technician twice and they don’t have the consideration to call to apologise? I agree with other reviews; Nikita is rude.