DO NOT USE THEM!! Lying *******
Hey are lying *******. I took my TV in for an assessment. Told me it was PC board. Fixed it and got my tv back. However problem still persists. Took it back and told me ot was the ribbon cables. (How did you not see that the first time) Told me I need to pay for that and it is going to take 6 weeks. Spoke to the owner and he said it was their fault not seeing the ribbon cables are an issue. He will replace it under warranty. Also I can take the TV and they will order the part and when they arrive I can bring tv back and it will be a quick 10min replacement. Went to the shop to pick up tv but then the owner denied it and had a bunch of excuses. Take some responsibility and dont tell customer they are not telling the truth. I mean really!! To anyone reading jsut use another company there are better rated ones in the area!
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Replies (4)
Barnard's TV Services's replyOfficial
15 May 2021, 12:07Good Day Sir we tested the tv and it’s was working. You returned it 4/5 weeks later we diagnosed an additional issue and we advised although It is an additional fault on the unit , we will repair under warranty. We also did offer you a loan unit, which declined a loan unit. Our offer still stands.
Best regards,
Barnard's TV Services's reply15 May 2021, 12:07
Official
Good Day Sir we tested the tv and it’s was working. You returned it 4/5 weeks later we diagnosed an additional issue and we advised although It is an additional fault on the unit , we will repair under warranty. We also did offer you a loan unit, which declined a loan unit. Our offer still stands.
Best regards,
Barnard's TV Services's replyOfficial
15 May 2021, 12:07Good Day Sir we tested the tv and it’s was working. You returned it 4/5 weeks later we diagnosed an additional issue and we advised although It is an additional fault on the unit , we will repair under warranty. We also did offer you a loan unit, which declined a loan unit. Our offer still stands.
Best regards,
Barnard's TV Services's reply15 May 2021, 12:07
Official
Good Day Sir we tested the tv and it’s was working. You returned it 4/5 weeks later we diagnosed an additional issue and we advised although It is an additional fault on the unit , we will repair under warranty. We also did offer you a loan unit, which declined a loan unit. Our offer still stands.
Best regards,
's updateReviewer Update
15 May 2021, 13:02Yes your first assessment you missed the ribbon cables.I decided to pick up my TV because you said I can come pick my TV and when the cable arrives it will be a 10 min fix. I mean really why would I randomly pitch up. Even my wife heard the conversation.
I have never left a business so confused in my life.
I have never left a business so confused in my life.
's update15 May 2021, 13:02
Reviewer Update
Yes your first assessment you missed the ribbon cables.I decided to pick up my TV because you said I can come pick my TV and when the cable arrives it will be a 10 min fix. I mean really why would I randomly pitch up. Even my wife heard the conversation.
I have never left a business so confused in my life.
I have never left a business so confused in my life.
's updateReviewer Update
15 May 2021, 16:03Yes, your workmanship only lasted 5 weeks before the issue came back. So your first assessment you missed the ribbon cables which should have been picked up in the first place. You did not do due diligence.
We spoke over the phone and you apologised and said I can borrow a tv or I have the option to pick up my tv and bring it back once the parts are here. Also you said it will be a quick 10min fix. I mean really why would I randomly pitch up at your business? Then you insinuate that I am not telling the truth and that you did not say that. I do agree you said you will fix it under the warranty but its funny how your receptionist said "so you wont need or then pay the amout". Also fix it and I guarantee you it will break again. My recommendation is truthful and accurate, you just admit that you were wrong and your assessment was not done properly. I have never left a business so confused in my life.
We spoke over the phone and you apologised and said I can borrow a tv or I have the option to pick up my tv and bring it back once the parts are here. Also you said it will be a quick 10min fix. I mean really why would I randomly pitch up at your business? Then you insinuate that I am not telling the truth and that you did not say that. I do agree you said you will fix it under the warranty but its funny how your receptionist said "so you wont need or then pay the amout". Also fix it and I guarantee you it will break again. My recommendation is truthful and accurate, you just admit that you were wrong and your assessment was not done properly. I have never left a business so confused in my life.
's update15 May 2021, 16:03
Reviewer Update
Yes, your workmanship only lasted 5 weeks before the issue came back. So your first assessment you missed the ribbon cables which should have been picked up in the first place. You did not do due diligence.
We spoke over the phone and you apologised and said I can borrow a tv or I have the option to pick up my tv and bring it back once the parts are here. Also you said it will be a quick 10min fix. I mean really why would I randomly pitch up at your business? Then you insinuate that I am not telling the truth and that you did not say that. I do agree you said you will fix it under the warranty but its funny how your receptionist said "so you wont need or then pay the amout". Also fix it and I guarantee you it will break again. My recommendation is truthful and accurate, you just admit that you were wrong and your assessment was not done properly. I have never left a business so confused in my life.
We spoke over the phone and you apologised and said I can borrow a tv or I have the option to pick up my tv and bring it back once the parts are here. Also you said it will be a quick 10min fix. I mean really why would I randomly pitch up at your business? Then you insinuate that I am not telling the truth and that you did not say that. I do agree you said you will fix it under the warranty but its funny how your receptionist said "so you wont need or then pay the amout". Also fix it and I guarantee you it will break again. My recommendation is truthful and accurate, you just admit that you were wrong and your assessment was not done properly. I have never left a business so confused in my life.