DISGUSTINGLY INCOMPETANT

<p>I logged a call with Innovation Maxicare on the 21/4/16 for the repair to my Sony Bravia 40" flat screen TV and they appointed Barnards TV Services as their duly appointed agent. They collected the TV and returned it on the 5/5/16 "repaired" It worked for a day and had to go back again. Returned it on the 30/5/16 in a filthy state and the frame surrounding the screen was all scrathed and irrepairable.I immediated sent it back and emailed Maxicares Customer Services Managers Martie Marais and Sirisha Haritersad. What a waste of time as they have been giving me the run arround and had the cheek to offer me R5000.00 in compensation . Now Martie wont take my calls and both have blocked my emails !I cannot replace the Sony 40" flat screen for that amount. No appologies or any contact from Barnards for the inconvenience even though it is now three months since I logged the call with Maxicare and have paid three months DSTV premium subsicritions which they will not compensate me for even though it is their incompetance and total disregard for other peoples property. I am a 65 year old pensioner but by no means an idiot or senile! I however do not see why I must take the loss and pay in the difference of between R3000.00 and R4000.00 to replace my damaged TV. I have now gone legal (another unnecessary expenditure not budgeted for) in the hope that this claim can be resolved. MY ADVICE TO CONSUMERS 'DO NOT USE BARNARDS TV SERVICES' 308 ONTDEKKERS ROAD, ONTDEKKERS PARK</p> <p>ROODEPOORT. GAUTENG</p>