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Hope B

1 reviews | Active since Sept 2018

20 Sept 2018, 08:13

Worst customer service!!!!

Recently rented an apartment, it was a mission getting a hold of the consultant I had initially spoken to, she would literally hung up the phone when I called. They day I had to move in, there was zero communication,i never had the chance to view the property as she would not make time until I actually moved in. I was literally on the streets with my furniture and my three days old baby. By far the worst experience. Absolutely vile.

0
Replies (3)
Barko Financial Services
Barko Financial Services's reply15 Oct 2018, 09:43
Official
 Good day Sinetheba 

Thank you for bringing this under Barko Development attention. 

We sincerely apologize for the bad service experience you had with us. 
Thank you for taking our phone call and allowing us the time to meet with you this week to resolve this matter and prevent this from happening again. 
Please call us 24/7 for any assistance on *** or our Property Manager on ***. 
You also have my contact details, you may call me anytime. 
HB
Hope B's update15 Oct 2018, 14:47
Reviewer Update
Thank you for attending to my matter. I'm content with how the matter was dealt with. I'm happy with my current home and the service I've been receiving has been up to par. Each time I've gone to the offices, I was welcomed with smiles by the very nice ladies at reception.
Barko Financial Services
Barko Financial Services's reply15 Oct 2018, 14:55
Official
Thank you for the positive feedback. We really appreciate you taking the time out in order to reply.  For any future queries please call us 24/7 for any assistance on *** or our Property Manager on ***.