NH
Nkamogeleng H
1 reviews | Active since Jun 2021
02 Sept 2024, 07:22
Why did yall try to Debit my account, even when I have made arrangements
I spoke to yall last month about being on unpaid maternity, and willing to make arrangements, I paid a portion this month , for my Outstanding loan,as per what I had advised, But you guys still went ahead attempted to Debit R4100, Even After I paid a portion as I have agreed. Now my account is on a negative balance due to a bounced debit order. I did say I am on unpaid maternity, and did pay a portion, so why did yall still went ahed and tried to Debit?
Helpful (0)
Replies (4)0
Replies (4)
Barko Financial Services's replyOfficial
02 Sept 2024, 08:22Dear Nkamogeleng,
Thank you for contacting Barko Loans.
We received your complaint about our Johannesburg 4 branch.
We acknowledge and understand how this situation may have inconvenienced you. We appreciate you bringing this incident to our attention.
A member of the Customer Care team will contact you to get more information on this matter, kindly bear with us as we aim to resolve your complaint.
Please don’t hesitate to refer any questions, concerns, or suggestions to our Customer Care team at ***.
Thank you for your continued support.
Regards,
Barko Loans Team
#LetsChangeYourLife
Thank you for contacting Barko Loans.
We received your complaint about our Johannesburg 4 branch.
We acknowledge and understand how this situation may have inconvenienced you. We appreciate you bringing this incident to our attention.
A member of the Customer Care team will contact you to get more information on this matter, kindly bear with us as we aim to resolve your complaint.
Please don’t hesitate to refer any questions, concerns, or suggestions to our Customer Care team at ***.
Thank you for your continued support.
Regards,
Barko Loans Team
#LetsChangeYourLife
Barko Financial Services's reply02 Sept 2024, 08:22
Official
Dear Nkamogeleng,
Thank you for contacting Barko Loans.
We received your complaint about our Johannesburg 4 branch.
We acknowledge and understand how this situation may have inconvenienced you. We appreciate you bringing this incident to our attention.
A member of the Customer Care team will contact you to get more information on this matter, kindly bear with us as we aim to resolve your complaint.
Please don’t hesitate to refer any questions, concerns, or suggestions to our Customer Care team at ***.
Thank you for your continued support.
Regards,
Barko Loans Team
#LetsChangeYourLife
Thank you for contacting Barko Loans.
We received your complaint about our Johannesburg 4 branch.
We acknowledge and understand how this situation may have inconvenienced you. We appreciate you bringing this incident to our attention.
A member of the Customer Care team will contact you to get more information on this matter, kindly bear with us as we aim to resolve your complaint.
Please don’t hesitate to refer any questions, concerns, or suggestions to our Customer Care team at ***.
Thank you for your continued support.
Regards,
Barko Loans Team
#LetsChangeYourLife
NH
Nkamogeleng H's updateReviewer Update
02 Sept 2024, 13:18Thank you for the swift response. Received rachel's email thank you. I am happy with the arrangement as per rachel's confirmation email, Thank you.
NH
Nkamogeleng H's update02 Sept 2024, 13:18
Reviewer Update
Thank you for the swift response. Received rachel's email thank you. I am happy with the arrangement as per rachel's confirmation email, Thank you.
Barko Financial Services's replyOfficial
02 Sept 2024, 13:27Hi Nkamogeleng,
Thank you for contacting Barko Loans.
We are happy to hear that your complaint has been resolved.
We greatly appreciate your feedback, as customer satisfaction is our top priority at Barko Loans.
You are a valued client, and we look forward to a long-lasting relationship with you.
Warm regards,
The Barko Loans Team
#LetsChangeYourLife
Thank you for contacting Barko Loans.
We are happy to hear that your complaint has been resolved.
We greatly appreciate your feedback, as customer satisfaction is our top priority at Barko Loans.
You are a valued client, and we look forward to a long-lasting relationship with you.
Warm regards,
The Barko Loans Team
#LetsChangeYourLife
Barko Financial Services's reply02 Sept 2024, 13:27
Official
Hi Nkamogeleng,
Thank you for contacting Barko Loans.
We are happy to hear that your complaint has been resolved.
We greatly appreciate your feedback, as customer satisfaction is our top priority at Barko Loans.
You are a valued client, and we look forward to a long-lasting relationship with you.
Warm regards,
The Barko Loans Team
#LetsChangeYourLife
Thank you for contacting Barko Loans.
We are happy to hear that your complaint has been resolved.
We greatly appreciate your feedback, as customer satisfaction is our top priority at Barko Loans.
You are a valued client, and we look forward to a long-lasting relationship with you.
Warm regards,
The Barko Loans Team
#LetsChangeYourLife
Barko Financial Services's replyOfficial
02 Sept 2024, 13:27Hi Nkamogeleng,
Thank you for contacting Barko Loans.
We are happy to hear that your complaint has been resolved.
We greatly appreciate your feedback, as customer satisfaction is our top priority at Barko Loans.
You are a valued client, and we look forward to a long-lasting relationship with you.
Warm regards,
The Barko Loans Team
#LetsChangeYourLife
Thank you for contacting Barko Loans.
We are happy to hear that your complaint has been resolved.
We greatly appreciate your feedback, as customer satisfaction is our top priority at Barko Loans.
You are a valued client, and we look forward to a long-lasting relationship with you.
Warm regards,
The Barko Loans Team
#LetsChangeYourLife
Barko Financial Services's reply02 Sept 2024, 13:27
Official
Hi Nkamogeleng,
Thank you for contacting Barko Loans.
We are happy to hear that your complaint has been resolved.
We greatly appreciate your feedback, as customer satisfaction is our top priority at Barko Loans.
You are a valued client, and we look forward to a long-lasting relationship with you.
Warm regards,
The Barko Loans Team
#LetsChangeYourLife
Thank you for contacting Barko Loans.
We are happy to hear that your complaint has been resolved.
We greatly appreciate your feedback, as customer satisfaction is our top priority at Barko Loans.
You are a valued client, and we look forward to a long-lasting relationship with you.
Warm regards,
The Barko Loans Team
#LetsChangeYourLife