MP
Mpho P

1 reviews | Active since Apr 2017

18 Nov 2020, 16:21

Time waster

How do you have an account from 2018 still open on credit bureau ?

I have emailed Elzette Naude on the 11 of November and she promised that account will be closed , I do not understand why I should wait where as this account was supposed to be closed 3 years ago.

0
Replies (4)
Barko Financial Services
Barko Financial Services's reply18 Nov 2020, 16:29
Official
Good day Mpho P. Thank you for getting in touch with BFS. We would like to apologize for the inconvenience and bad service you experienced with BFS/ RBK. As no contact details will show on Hello Peter for privacy reasons, kindly phone our Toll free number for further assistance. Regards BFS.
Barko Financial Services
Barko Financial Services's reply20 Nov 2020, 08:18
Official
Good day Mpho P. The head of our legal team will be in contact with you shortly. It looks like the credit bureau updated info incorrectly which the head of our legal team will help you resolve.  Regards, BFS Management. 
Barko Financial Services
Barko Financial Services's reply10 Dec 2020, 13:12
Official
Good day Mpho. Please confirm that your complaint has been resolved and that you are happy with the way we handled the matter. Regards, BFS Management.
MP
Mpho P's update10 Dec 2020, 14:30
Reviewer Update
It was closed on Monday.yes resolved