OK
Oscar K
1 reviews | Active since Dec 2022
08 Nov 2024, 10:08
THREATS OF VIOLENCE
It's not 6 months since I took a loan with them, I struggled to pay and they called and threatened me. When they were calm, I asked to do payment arrangements with them but I found out the debt has been written off. After finding that out, the manager sent me an explicit violence threat via SMS, telling me he will hunt me. Honestly I'm now scared for my life.
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Replies (1)Barko Financial Services's replyOfficial
08 Nov 2024, 10:41Hi Oscar,
Thank you for contacting Barko Loans.
We received your complaint about our Burgersfort 7 branch.
We acknowledge and understand how this situation may have inconvenienced you. We appreciate you bringing this incident to our attention.
A member of the Customer Care team will contact you to get more information on this matter, kindly bear with us as we aim to resolve your complaint.
Please don’t hesitate to refer any questions, concerns, or suggestions to our Customer Care team at ***.
Thank you for your continued support.
Regards,
Barko Loans Team
#LetsChangeYourLife
Thank you for contacting Barko Loans.
We received your complaint about our Burgersfort 7 branch.
We acknowledge and understand how this situation may have inconvenienced you. We appreciate you bringing this incident to our attention.
A member of the Customer Care team will contact you to get more information on this matter, kindly bear with us as we aim to resolve your complaint.
Please don’t hesitate to refer any questions, concerns, or suggestions to our Customer Care team at ***.
Thank you for your continued support.
Regards,
Barko Loans Team
#LetsChangeYourLife
Barko Financial Services's reply08 Nov 2024, 10:41
Official
Hi Oscar,
Thank you for contacting Barko Loans.
We received your complaint about our Burgersfort 7 branch.
We acknowledge and understand how this situation may have inconvenienced you. We appreciate you bringing this incident to our attention.
A member of the Customer Care team will contact you to get more information on this matter, kindly bear with us as we aim to resolve your complaint.
Please don’t hesitate to refer any questions, concerns, or suggestions to our Customer Care team at ***.
Thank you for your continued support.
Regards,
Barko Loans Team
#LetsChangeYourLife
Thank you for contacting Barko Loans.
We received your complaint about our Burgersfort 7 branch.
We acknowledge and understand how this situation may have inconvenienced you. We appreciate you bringing this incident to our attention.
A member of the Customer Care team will contact you to get more information on this matter, kindly bear with us as we aim to resolve your complaint.
Please don’t hesitate to refer any questions, concerns, or suggestions to our Customer Care team at ***.
Thank you for your continued support.
Regards,
Barko Loans Team
#LetsChangeYourLife
