BH
Busisiwe H

1 reviews | Active since Aug 2021

26 Aug 2021, 07:55

*****t under false pretence

Hi hello Peter I borrowed R6000 from Barko finance services in Johannesburg branch (3) so I was supposed to pay back the amount of R7061.86 in interest last month I failed to pay them back what we agreed up on due to family problems (funeral) and I told the manager about the problem I had then the manager by the name of Gugu Madlopha and her colleague Dangisani came to my work place insulting threatening me then they left my work place so I called them to make arrangements to pay back the money I was owing I spoke to the lady by the name of dangisani we agreed that Barko finance services will only deduct R1061.98 this which is going to be the first installment then after they'll deduct R 3000 for two months now what they did is they debited R1061.86 + R 7061.86 so I called Barko finance services notifying them about the error they made Dangisani was the one who helped me again she said I must email the bank statement of this month I did that then again I called asking her about the matter she said again I must send 3 months bank statement and give them explanation of why I failed to pay last month and if there was indeed a funeral I must produce a proof so they dont want to reverse the deduction. please hello Peter I need your help

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Replies (1)
Barko Financial Services
Barko Financial Services's reply26 Aug 2021, 07:59
Official
Dear Busisiwe Hlatshwayo, 
Thank you for getting in touch with BFS Barko Loans. We would like to apologise for the inconvenience caused, relating to your complaint. Kindly note that we will be in contact with you to investigate the reported incident. 

Kind regards, 

 #YourBFSYourFuture