LP
Leevashan P

1 reviews | Active since Feb 2017

15 May 2019, 15:57

Stay Away From BFS

I been a BFS customer for 2 years and never missed a payment, but this month I had issues on my account. I asked BFS to make an arrangement for payment for the next month but instead the staff member was rude called me a **** indirectly and basically belittled me then cut the call and said she will come see me at work. It's seems like they operate on loan shark mafia principles and not like normal financial institutions. There are many loan providers, I advise all to stay away from BFS.

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Replies (3)
Barko Financial Services
Barko Financial Services's reply15 May 2019, 16:06
Official
Good Day Leevashan P, we apologize for the inconvenience you have experienced with BFS. We strive to treat all like King’s and Queen’s. Please feel free to contact us directly at the Head Office on *** or *** (ask to speak to Petunia) or let us know if you would like us to call you. We will do our utmost best to ensure your complaint is dealt with and resolved. Once again, our sincere apologies for this unpleasant experience you’ve had with us. We will strive to do everything we can to help you now. Best regards, BFS Management  
LP
Leevashan P's update16 May 2019, 10:39
Reviewer Update
I was assisted by professional and friendly area manager Gladwyn.
Barko Financial Services
Barko Financial Services's reply16 May 2019, 10:56
Official
 Good Day Leevashan. Thank you for your response. We are pleased to hear that your query has been resolved. Please feel free to contact us anytime if you may need assistance in the future.  Best regards, BFS Management.