SM
Solomon M
1 reviews | Active since Nov 2022
18 Apr 2023, 08:10
poor service
<div>I app**** for debt counseling and barko was informed to cancel the debi check within 5 business days but they did not.now im struggling to get a refund from them as they were not suppose to debit as according to ncr regulations</div>
Helpful (0)
Replies (5)0
Replies (5)
Barko Financial Services's replyOfficial
18 Apr 2023, 08:34Dear Solomon,
Thank you for contacting Barko Loans.
We received your complaint about your refund request.
We acknowledge and understand how this situation may have inconvenienced you. We appreciate you bringing this incident to our attention.
A member of the Customer Care team is investigating the matter, kindly bear with us as we aim to resolve your complaint.
Please don’t hesitate to refer any questions, concerns, or suggestions to our Customer Care team at ***.
Thank you for your continued support.
Regards,
Barko Loans Team
#LetsChangeYourLife
Thank you for contacting Barko Loans.
We received your complaint about your refund request.
We acknowledge and understand how this situation may have inconvenienced you. We appreciate you bringing this incident to our attention.
A member of the Customer Care team is investigating the matter, kindly bear with us as we aim to resolve your complaint.
Please don’t hesitate to refer any questions, concerns, or suggestions to our Customer Care team at ***.
Thank you for your continued support.
Regards,
Barko Loans Team
#LetsChangeYourLife
Barko Financial Services's reply18 Apr 2023, 08:34
Official
Dear Solomon,
Thank you for contacting Barko Loans.
We received your complaint about your refund request.
We acknowledge and understand how this situation may have inconvenienced you. We appreciate you bringing this incident to our attention.
A member of the Customer Care team is investigating the matter, kindly bear with us as we aim to resolve your complaint.
Please don’t hesitate to refer any questions, concerns, or suggestions to our Customer Care team at ***.
Thank you for your continued support.
Regards,
Barko Loans Team
#LetsChangeYourLife
Thank you for contacting Barko Loans.
We received your complaint about your refund request.
We acknowledge and understand how this situation may have inconvenienced you. We appreciate you bringing this incident to our attention.
A member of the Customer Care team is investigating the matter, kindly bear with us as we aim to resolve your complaint.
Please don’t hesitate to refer any questions, concerns, or suggestions to our Customer Care team at ***.
Thank you for your continued support.
Regards,
Barko Loans Team
#LetsChangeYourLife
SM
Solomon M's updateReviewer Update
18 Apr 2023, 08:54Debt busters issued the ncr form 17.1 which noticed them of me being placed under debt was issued on the 6 April 2023,which notified them that i have app**** for debt counseling but strangely they didnt cancel the debi check as
SM
Solomon M's update18 Apr 2023, 08:54
Reviewer Update
Debt busters issued the ncr form 17.1 which noticed them of me being placed under debt was issued on the 6 April 2023,which notified them that i have app**** for debt counseling but strangely they didnt cancel the debi check as
SM
Solomon M's updateReviewer Update
18 Apr 2023, 11:05Why is difficult to get a refund cause you are aware of ncr form 17
SM
Solomon M's update18 Apr 2023, 11:05
Reviewer Update
Why is difficult to get a refund cause you are aware of ncr form 17
Barko Financial Services's replyOfficial
18 Apr 2023, 11:27Dear Solomon,
Thank you for contacting Barko Loans.
Kindly note that a member of the team will be in contact shortly.
We do apologise for any inconvenience caused and look forward to resolving this matter as efficiently as possible, in order to do so, we require some time to confirm the paperwork and communication on file.
Regards,
Barko Loans Team
#LetsChangeYourLife
Thank you for contacting Barko Loans.
Kindly note that a member of the team will be in contact shortly.
We do apologise for any inconvenience caused and look forward to resolving this matter as efficiently as possible, in order to do so, we require some time to confirm the paperwork and communication on file.
Regards,
Barko Loans Team
#LetsChangeYourLife
Barko Financial Services's reply18 Apr 2023, 11:27
Official
Dear Solomon,
Thank you for contacting Barko Loans.
Kindly note that a member of the team will be in contact shortly.
We do apologise for any inconvenience caused and look forward to resolving this matter as efficiently as possible, in order to do so, we require some time to confirm the paperwork and communication on file.
Regards,
Barko Loans Team
#LetsChangeYourLife
Thank you for contacting Barko Loans.
Kindly note that a member of the team will be in contact shortly.
We do apologise for any inconvenience caused and look forward to resolving this matter as efficiently as possible, in order to do so, we require some time to confirm the paperwork and communication on file.
Regards,
Barko Loans Team
#LetsChangeYourLife
Barko Financial Services's replyOfficial
19 Apr 2023, 12:07Dear Solomon,
A member of the team has responded to you formally by email, kindly check your inbox.
We trust that the above is in order.
Regards,
Barko Loans Team
#LetsChangeYourLife
A member of the team has responded to you formally by email, kindly check your inbox.
We trust that the above is in order.
Regards,
Barko Loans Team
#LetsChangeYourLife
Barko Financial Services's reply19 Apr 2023, 12:07
Official
Dear Solomon,
A member of the team has responded to you formally by email, kindly check your inbox.
We trust that the above is in order.
Regards,
Barko Loans Team
#LetsChangeYourLife
A member of the team has responded to you formally by email, kindly check your inbox.
We trust that the above is in order.
Regards,
Barko Loans Team
#LetsChangeYourLife