POOR CUSTOMER SERVICE .

Good Day

I have been incontact with Lindiwe who works for Gugulethu Mall in Cape town . I owe money and I communicated with her that I am under debt mediation of which ,I see no point of her Threatening me and put phone on louder speaker and the whole office laughs that was very unprofessional on top i have flue her comment was after I finish coughing will talk she has all the time in the world the whole branch laughs i see no point of that.

I doubt that is the way to collect the fact that I'm under mediation if I do not copy and I take accountability of my loans ,as I'm not owing barko but i have never in my life dealt with an unprofessional branch who she told me to do cash send in order to pay as i myself call to make arrangements she is rude and mean I also deal with customers and the fact that she knows my character doesn't mean she can talk any ******* she feels like.

I will deal with ombusedment as I'm a consumer with rights,no consumer deserve such treatments

They need soft skills and telephone etiquettes.