sR
sbu R

1 reviews | Active since Jul 2015

13 Aug 2026, 14:57

Payment arrangements

I have been taking minimum amounts loans from Barko until I lost my job at the of may 2026 and I couldn’t afford to settle the R1200,00 lately there are ladies whom I have been communicating with regarding arrangements which is R200 upfront to enter the payment plan. Now I have been threatened with izinkabi whom will come to my house and will not be nice as they will do as they please. Is Barko an Authorised FSP or a backyard loan shark dressed in white? Please advise because I cannot deal with the threats from Thuli at their protea gardens branch.

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Replies (3)
Barko Financial Services
Barko Financial Services's reply13 Aug 2026, 16:02
Official
Dear Sbu, 
 
Thank you for contacting Barko Loans. 
 
We received your concern. 
 
We acknowledge and understand how this situation may have inconvenienced you. We appreciate you bringing this incident to our attention. 
 
A member of the Customer Care team will contact you to get more information on this matter, kindly bear with us as we aim to resolve your complaint. 
 
Please don’t hesitate to refer any questions, concerns, or suggestions to our Customer Care team at ***. 
 
Thank you for your continued support. 
 
Regards, 
Customer Care Team 
#LetsChangeYourLife 
sR
sbu R's update13 Aug 2026, 16:22
Reviewer Update
Thank you

I spoke to a very polite lady Rachel, who gave me an ear as I explained my current situation financially as I am unemployed. I will pay Barko finance whatever I’m owing with interest if there be. But as for the threats I got from
Thuli that whoever will be coming to my home will not be so understanding like her really left me drained. I asked myself questions about Barko. Thank you Rachel I will keep my promises
Barko Financial Services
Barko Financial Services's reply17 Aug 2026, 16:26
Official
Hi Sbu,

Thank you for your feedback.
We appreciate your kind words and are pleased to hear that you received professional assistance. Your feedback has been noted and will be shared with the relevant department.
We wish you all the best and thank you for your commitment to settling your account.

Kind regards,
Barko Loans Customer Care