BS
Beryl S
1 reviews | Active since Mar 2020
11 Apr 2025, 16:20
Manager of Cape 01 B...
Manager of Cape 01 Branch not friendly at all they never evens spoke to the right person to confirm employment then they obtained incorrect information don't have good consumer skills
Helpful (0)
Replies (2)0
Replies (2)
Barko Financial Services's replyOfficial
12 Apr 2025, 08:49Dear Beryl,
Thank you for contacting Barko Loans.
We received your complaint.
We acknowledge and understand how this situation may have inconvenienced you. We appreciate you bringing this incident to our attention.
A member of the Customer Care team will contact you to get more information on this matter, kindly bear with us as we aim to resolve your complaint.
Please don’t hesitate to refer any questions, concerns, or suggestions to our Customer Care team at ***.
Thank you for your continued support.
Regards,
Barko Loans Team
#LetsChangeYou
Thank you for contacting Barko Loans.
We received your complaint.
We acknowledge and understand how this situation may have inconvenienced you. We appreciate you bringing this incident to our attention.
A member of the Customer Care team will contact you to get more information on this matter, kindly bear with us as we aim to resolve your complaint.
Please don’t hesitate to refer any questions, concerns, or suggestions to our Customer Care team at ***.
Thank you for your continued support.
Regards,
Barko Loans Team
#LetsChangeYou
Barko Financial Services's reply12 Apr 2025, 08:49
Official
Dear Beryl,
Thank you for contacting Barko Loans.
We received your complaint.
We acknowledge and understand how this situation may have inconvenienced you. We appreciate you bringing this incident to our attention.
A member of the Customer Care team will contact you to get more information on this matter, kindly bear with us as we aim to resolve your complaint.
Please don’t hesitate to refer any questions, concerns, or suggestions to our Customer Care team at ***.
Thank you for your continued support.
Regards,
Barko Loans Team
#LetsChangeYou
Thank you for contacting Barko Loans.
We received your complaint.
We acknowledge and understand how this situation may have inconvenienced you. We appreciate you bringing this incident to our attention.
A member of the Customer Care team will contact you to get more information on this matter, kindly bear with us as we aim to resolve your complaint.
Please don’t hesitate to refer any questions, concerns, or suggestions to our Customer Care team at ***.
Thank you for your continued support.
Regards,
Barko Loans Team
#LetsChangeYou
Barko Financial Services's replyOfficial
07 May 2025, 16:06Dear Beryl,
Thank you for bringing your concerns to our attention.
We’re truly sorry to hear that you’ve had a frustrating experience, and we’d really like the opportunity to investigate the matter fully and resolve it fairly. In order to do that, we’ve tried to contact you several times but unfortunately haven’t been able to reach you.
We’ve also sent you an SMS with our contact numbers to make it easier for you to get in touch at your convenience.
Please know that we’re here to help, and we remain eager to understand what happened so we can assist you properly.
For now, we’ll be closing the case on our side until we hear back from you, at which point we’ll gladly reopen the matter and attend to it with the care and urgency it deserves.
We truly value your feedback and hope to connect with you soon.
Kind regards,
Barko Loans Customer Care Team
Thank you for bringing your concerns to our attention.
We’re truly sorry to hear that you’ve had a frustrating experience, and we’d really like the opportunity to investigate the matter fully and resolve it fairly. In order to do that, we’ve tried to contact you several times but unfortunately haven’t been able to reach you.
We’ve also sent you an SMS with our contact numbers to make it easier for you to get in touch at your convenience.
Please know that we’re here to help, and we remain eager to understand what happened so we can assist you properly.
For now, we’ll be closing the case on our side until we hear back from you, at which point we’ll gladly reopen the matter and attend to it with the care and urgency it deserves.
We truly value your feedback and hope to connect with you soon.
Kind regards,
Barko Loans Customer Care Team
Barko Financial Services's reply07 May 2025, 16:06
Official
Dear Beryl,
Thank you for bringing your concerns to our attention.
We’re truly sorry to hear that you’ve had a frustrating experience, and we’d really like the opportunity to investigate the matter fully and resolve it fairly. In order to do that, we’ve tried to contact you several times but unfortunately haven’t been able to reach you.
We’ve also sent you an SMS with our contact numbers to make it easier for you to get in touch at your convenience.
Please know that we’re here to help, and we remain eager to understand what happened so we can assist you properly.
For now, we’ll be closing the case on our side until we hear back from you, at which point we’ll gladly reopen the matter and attend to it with the care and urgency it deserves.
We truly value your feedback and hope to connect with you soon.
Kind regards,
Barko Loans Customer Care Team
Thank you for bringing your concerns to our attention.
We’re truly sorry to hear that you’ve had a frustrating experience, and we’d really like the opportunity to investigate the matter fully and resolve it fairly. In order to do that, we’ve tried to contact you several times but unfortunately haven’t been able to reach you.
We’ve also sent you an SMS with our contact numbers to make it easier for you to get in touch at your convenience.
Please know that we’re here to help, and we remain eager to understand what happened so we can assist you properly.
For now, we’ll be closing the case on our side until we hear back from you, at which point we’ll gladly reopen the matter and attend to it with the care and urgency it deserves.
We truly value your feedback and hope to connect with you soon.
Kind regards,
Barko Loans Customer Care Team