S
Samuel

1 reviews | Active since Apr 2024

30 Apr 2024, 13:24

It's three years now...

It's three years now they don't want to remove my name in their database and they blacklist my name, please let them remove my name on their are database and the blacklist, Thanks

0
Replies (3)
Barko Financial Services
Barko Financial Services's reply30 Apr 2024, 13:55
Official
Dear Samuel,

Thank you for contacting Barko Loans.

We received your complaint about not receiving an ITC clearance.

We acknowledge and understand how this situation may have inconvenienced you. We appreciate you bringing this incident to our attention.  

A member of the Customer Care team will contact you to get more information on this matter, kindly bear with us as we aim to resolve your complaint. 

Please don’t hesitate to refer any questions, concerns, or suggestions to our Customer Care team at ***

Thank you for your continued support.

Regards, 

BarkoLoansTeam

#LetsChangeYourLife
Barko Financial Services
Barko Financial Services's reply30 Apr 2024, 16:20
Official
Dear Samuel,

Thank you for contacting Barko Loans through HelloPeter.

We have sent you an email and would like you to respond accordingly so we can resolve this matter.

Why a private email? We respect your privacy as a client on HelloPeter.

Regards, 

BarkoLoansTeam

#LetsChangeYourLife
Barko Financial Services
Barko Financial Services's reply29 May 2024, 09:28
Official
Hi Samuel, thank you for contacting Barko Loans. 

The debt did not yet prescribe.

Barko, however, decided to write off the balance of the loan as a gesture of goodwill.

We'll also reach out to the credit bureaus to ensure your credit profile reflects this change. Keep in mind, though, that it might take up to 21 days for the credit bureaus to update your information.