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metja M
1 reviews | Active since Jan 2012
02 Oct 2023, 12:56
Itc update a nightmare
Very frustrating process when having to update ITC after paying, it's been over a Month since I stellted my accounts and my Itc is still not update with experien. Barko is advising me to log disputes with the bureaus . It's very frustrating as they say updates. I feel it's unfair for the client to be calling and spending time with this. If I dnt get a resolution soon I will complain to the ombudsman
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Replies (1)
Barko Financial Services's replyOfficial
02 Oct 2023, 13:24Dear Metja,
Thank you for contacting Barko Loans.
We received your complaint.
We acknowledge and understand how this situation may have inconvenienced you. We appreciate you bringing this incident to our attention.
A member of the Customer Care team will contact you to get more information on this matter, kindly bear with us as we aim to resolve your complaint.
Please don’t hesitate to refer any questions, concerns, or suggestions to our Customer Care team at ***.
Thank you for your continued support.
Regards,
Barko Loans Team
#LetsChangeYourLife
Thank you for contacting Barko Loans.
We received your complaint.
We acknowledge and understand how this situation may have inconvenienced you. We appreciate you bringing this incident to our attention.
A member of the Customer Care team will contact you to get more information on this matter, kindly bear with us as we aim to resolve your complaint.
Please don’t hesitate to refer any questions, concerns, or suggestions to our Customer Care team at ***.
Thank you for your continued support.
Regards,
Barko Loans Team
#LetsChangeYourLife
Barko Financial Services's reply02 Oct 2023, 13:24
Official
Dear Metja,
Thank you for contacting Barko Loans.
We received your complaint.
We acknowledge and understand how this situation may have inconvenienced you. We appreciate you bringing this incident to our attention.
A member of the Customer Care team will contact you to get more information on this matter, kindly bear with us as we aim to resolve your complaint.
Please don’t hesitate to refer any questions, concerns, or suggestions to our Customer Care team at ***.
Thank you for your continued support.
Regards,
Barko Loans Team
#LetsChangeYourLife
Thank you for contacting Barko Loans.
We received your complaint.
We acknowledge and understand how this situation may have inconvenienced you. We appreciate you bringing this incident to our attention.
A member of the Customer Care team will contact you to get more information on this matter, kindly bear with us as we aim to resolve your complaint.
Please don’t hesitate to refer any questions, concerns, or suggestions to our Customer Care team at ***.
Thank you for your continued support.
Regards,
Barko Loans Team
#LetsChangeYourLife