TB
Thapelo B
1 reviews | Active since Jul 2018
02 Aug 2024, 09:00
ITC clearence delays
I settled my handed-over loan account on June 4th, with the understanding that it would be cleared within 21-30 working days, as advised by Barko. Unfortunately, this has not been the case, and the account still appears as active with the major credit bureaus.
This unresolved issue is particularly frustrating as I have an upcoming interview in the banking sector, and I fear it might jeopardize my opportunity due to this credit issue. Please address this matter urgently. If this situation is not resolved promptly and it impacts my job prospects, I will be forced to consider legal action.
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Replies (1)Barko Financial Services's replyOfficial
02 Aug 2024, 09:43Dear Thapelo,
Thank you for contacting Barko Loans.
We received your complaint.
We acknowledge and understand how this situation may have inconvenienced you. We appreciate you bringing this incident to our attention.
A member of the Customer Care team will contact you to get more information on this matter, kindly bear with us as we aim to resolve your complaint.
Please don’t hesitate to refer any questions, concerns, or suggestions to our Customer Care team at ***.
Thank you for your continued support.
Regards,
Barko Loans Team
#LetsChangeYourLife
Thank you for contacting Barko Loans.
We received your complaint.
We acknowledge and understand how this situation may have inconvenienced you. We appreciate you bringing this incident to our attention.
A member of the Customer Care team will contact you to get more information on this matter, kindly bear with us as we aim to resolve your complaint.
Please don’t hesitate to refer any questions, concerns, or suggestions to our Customer Care team at ***.
Thank you for your continued support.
Regards,
Barko Loans Team
#LetsChangeYourLife
Barko Financial Services's reply02 Aug 2024, 09:43
Official
Dear Thapelo,
Thank you for contacting Barko Loans.
We received your complaint.
We acknowledge and understand how this situation may have inconvenienced you. We appreciate you bringing this incident to our attention.
A member of the Customer Care team will contact you to get more information on this matter, kindly bear with us as we aim to resolve your complaint.
Please don’t hesitate to refer any questions, concerns, or suggestions to our Customer Care team at ***.
Thank you for your continued support.
Regards,
Barko Loans Team
#LetsChangeYourLife
Thank you for contacting Barko Loans.
We received your complaint.
We acknowledge and understand how this situation may have inconvenienced you. We appreciate you bringing this incident to our attention.
A member of the Customer Care team will contact you to get more information on this matter, kindly bear with us as we aim to resolve your complaint.
Please don’t hesitate to refer any questions, concerns, or suggestions to our Customer Care team at ***.
Thank you for your continued support.
Regards,
Barko Loans Team
#LetsChangeYourLife
