JB
Jane B
1 reviews | Active since Mar 2023
27 Sept 2024, 11:07
I'm very disappointed with Barko I took a loan and made arranges with them and asked them to send a Debi check which they never did. only for them to go to my place and found my tenant and started sharing personal information with a 3rd party . I MEAN
I'm very disappointed with Barko I took a loan and made arranges with them and asked them to send a Debi check which they never did. only for them to go to my place and found my tenant and started sharing personal information with a 3rd party . I MEAN what kind of a company does that what passes me off is them sharing my information and having a tendency of coming to my place.
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Replies (2)0
Replies (2)
Barko Financial Services's replyOfficial
27 Sept 2024, 11:43Dear Jane,
Thank you for contacting Barko Loans.
We received your complaint about our Soweto 2 branch.
We acknowledge and understand how this situation may have inconvenienced you. We appreciate you bringing this incident to our attention.
Your matter has been escalated to our area and ops manager, kindly bear with us as we aim to resolve your complaint.
Please don’t hesitate to refer any questions, concerns, or suggestions to our Customer Care team at ***.
Thank you for your continued support.
#LetsChangeYourLife
Thank you for contacting Barko Loans.
We received your complaint about our Soweto 2 branch.
We acknowledge and understand how this situation may have inconvenienced you. We appreciate you bringing this incident to our attention.
Your matter has been escalated to our area and ops manager, kindly bear with us as we aim to resolve your complaint.
Please don’t hesitate to refer any questions, concerns, or suggestions to our Customer Care team at ***.
Thank you for your continued support.
#LetsChangeYourLife
Barko Financial Services's reply27 Sept 2024, 11:43
Official
Dear Jane,
Thank you for contacting Barko Loans.
We received your complaint about our Soweto 2 branch.
We acknowledge and understand how this situation may have inconvenienced you. We appreciate you bringing this incident to our attention.
Your matter has been escalated to our area and ops manager, kindly bear with us as we aim to resolve your complaint.
Please don’t hesitate to refer any questions, concerns, or suggestions to our Customer Care team at ***.
Thank you for your continued support.
#LetsChangeYourLife
Thank you for contacting Barko Loans.
We received your complaint about our Soweto 2 branch.
We acknowledge and understand how this situation may have inconvenienced you. We appreciate you bringing this incident to our attention.
Your matter has been escalated to our area and ops manager, kindly bear with us as we aim to resolve your complaint.
Please don’t hesitate to refer any questions, concerns, or suggestions to our Customer Care team at ***.
Thank you for your continued support.
#LetsChangeYourLife
Barko Financial Services's replyOfficial
27 Sept 2024, 16:23Dear Jane,
Please accept our sincere apologies for any inconvenience caused. Our efforts have always been aimed at resolving the matter as quickly as possible. We highly value our business relationship with you and take your feedback very seriously.
Our customer care and operations teams have been working diligently to address your concerns and resolve the complaint you submitted to Barko Loans. However, we are currently facing challenges in moving forward with the investigation and scheduling the debit order, as we require your cooperation to proceed effectively.
We understand that you have certain reservations, but in order to finalise the payment and ensure a smooth process, it is important that you engage with our team and provide the necessary information. Our goal is to resolve this matter swiftly and in a manner that works best for you, and we can only do so with your assistance.
The team will proceed to ensure this issue is resolved to your satisfaction by scheduling the debit order.
We look forward to continuing a positive and productive partnership.
We appreciate your understanding and cooperation.
Regards,
Barko Loans Team
#LetsChangeYourLife
Please accept our sincere apologies for any inconvenience caused. Our efforts have always been aimed at resolving the matter as quickly as possible. We highly value our business relationship with you and take your feedback very seriously.
Our customer care and operations teams have been working diligently to address your concerns and resolve the complaint you submitted to Barko Loans. However, we are currently facing challenges in moving forward with the investigation and scheduling the debit order, as we require your cooperation to proceed effectively.
We understand that you have certain reservations, but in order to finalise the payment and ensure a smooth process, it is important that you engage with our team and provide the necessary information. Our goal is to resolve this matter swiftly and in a manner that works best for you, and we can only do so with your assistance.
The team will proceed to ensure this issue is resolved to your satisfaction by scheduling the debit order.
We look forward to continuing a positive and productive partnership.
We appreciate your understanding and cooperation.
Regards,
Barko Loans Team
#LetsChangeYourLife
Barko Financial Services's reply27 Sept 2024, 16:23
Official
Dear Jane,
Please accept our sincere apologies for any inconvenience caused. Our efforts have always been aimed at resolving the matter as quickly as possible. We highly value our business relationship with you and take your feedback very seriously.
Our customer care and operations teams have been working diligently to address your concerns and resolve the complaint you submitted to Barko Loans. However, we are currently facing challenges in moving forward with the investigation and scheduling the debit order, as we require your cooperation to proceed effectively.
We understand that you have certain reservations, but in order to finalise the payment and ensure a smooth process, it is important that you engage with our team and provide the necessary information. Our goal is to resolve this matter swiftly and in a manner that works best for you, and we can only do so with your assistance.
The team will proceed to ensure this issue is resolved to your satisfaction by scheduling the debit order.
We look forward to continuing a positive and productive partnership.
We appreciate your understanding and cooperation.
Regards,
Barko Loans Team
#LetsChangeYourLife
Please accept our sincere apologies for any inconvenience caused. Our efforts have always been aimed at resolving the matter as quickly as possible. We highly value our business relationship with you and take your feedback very seriously.
Our customer care and operations teams have been working diligently to address your concerns and resolve the complaint you submitted to Barko Loans. However, we are currently facing challenges in moving forward with the investigation and scheduling the debit order, as we require your cooperation to proceed effectively.
We understand that you have certain reservations, but in order to finalise the payment and ensure a smooth process, it is important that you engage with our team and provide the necessary information. Our goal is to resolve this matter swiftly and in a manner that works best for you, and we can only do so with your assistance.
The team will proceed to ensure this issue is resolved to your satisfaction by scheduling the debit order.
We look forward to continuing a positive and productive partnership.
We appreciate your understanding and cooperation.
Regards,
Barko Loans Team
#LetsChangeYourLife