KM
Kwena M
1 reviews | Active since Jan 2020
10 Jan 2020, 10:08
******** BFS
I just recently lost my job in December 2019 and due for payment the same month. I sent the manager of the branch in Polokwane schoeman street the details on how I lost my job. It suprising to hear that I am not covered with the insurance. I don't know how BFS handling client risk loans if their insurance are rejecting claim. I'm very very disappointed and considering legal routes. I have been their client for morethan 2 years and paying without fail.
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Replies (4)
Barko Financial Services's replyOfficial
10 Jan 2020, 10:20Good Day Kwena M, we apologize for the inconvenience you have experienced with BFS. Please contact our Head Office/ Toll free line. We will strive to resolve your complaint to the best of our ability as we treat our clients like Kings and Queens. Regards, BFS Management
Barko Financial Services's reply10 Jan 2020, 10:20
Official
Good Day Kwena M, we apologize for the inconvenience you have experienced with BFS. Please contact our Head Office/ Toll free line. We will strive to resolve your complaint to the best of our ability as we treat our clients like Kings and Queens. Regards, BFS Management
Barko Financial Services's replyOfficial
10 Jan 2020, 13:37Good day Kwena M, please note that we have conducted preliminary investigations into your complaint. Our insurance Department confirms that you submitted confirmation of dismissal and not retrenchment. Our insurance does not cover dismissal. Please contact our Head Office for further clarity. BFS
Barko Financial Services's reply10 Jan 2020, 13:37
Official
Good day Kwena M, please note that we have conducted preliminary investigations into your complaint. Our insurance Department confirms that you submitted confirmation of dismissal and not retrenchment. Our insurance does not cover dismissal. Please contact our Head Office for further clarity. BFS
KM
Kwena M's updateReviewer Update
10 Jan 2020, 14:49The bottom line is loss of income that is the risk on it's own, how it happened the clien doesn't know of those conditions. The point is money won't be there to repay. Client credit risk
KM
Kwena M's update10 Jan 2020, 14:49
Reviewer Update
The bottom line is loss of income that is the risk on it's own, how it happened the clien doesn't know of those conditions. The point is money won't be there to repay. Client credit risk
Barko Financial Services's replyOfficial
10 Jan 2020, 14:53Thank you for your response. Please contact our Head Office for further clarity and documents pertaining to tour credit insurance. Regards, BFS Management
Barko Financial Services's reply10 Jan 2020, 14:53
Official
Thank you for your response. Please contact our Head Office for further clarity and documents pertaining to tour credit insurance. Regards, BFS Management