LR
Lavern R

1 reviews | Active since Nov 2025

16 Nov 2025, 16:37

I WANT MY LOAN!!!

Barko Loans has sammers as consultants!!!!!!!! I app**** for a loan with Paarl Branch and they declined me the very next day ZANDI from Cape Town Branch Golden Acre approved my loan and had no findings to decline me.Does the system not show the same thing??

After my repayment Zandi promised to process me a new loan and kept me hanging saying she is busy.After sometime about10min to closing time she told me to Whatsapp and apply.This is after she received her commission on my loan she now wanted to go according what the system reads.Why did she approve my first loan and saw everything Paarl Branch could see? Secondly whatever was reflecting has been there so how did she bypass he system to approve my loan and after repayment she now has stories.

I WANT MY LOAN APPROVED AS I HAD REPAYED MY PREVIOUS ONE!!!!!!!!!

I WILL BE POSTING ALL CONVERSATIONS HERE

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Replies (3)
LR
Lavern R's update17 Nov 2025, 10:23
Reviewer Update
So no one is attending to my complaint.

I will take this up with the Ombudsman
Barko Financial Services
Barko Financial Services's reply17 Nov 2025, 10:45
Official
Hi Lavern

Thank you for contacting Barko Loans. 

We received your complaint. 

We acknowledge and understand how this situation may have inconvenienced you. We appreciate you bringing this incident to our attention.  

A member of the Customer Care team will contact you to get more information on this matter, kindly bear with us as we aim to resolve your complaint. 

Please don’t hesitate to refer any questions, concerns, or suggestions to our Customer Care team at ***

Thank you for your continued support. 

Regards, Customer Care Team#LetsChangeYourLife 
Barko Financial Services
Barko Financial Services's reply27 Nov 2025, 12:35
Official
Dear Lavern,

We have made several attempts to reach you but have been unable to get through. Kindly contact us on our toll-free number ***) at your earliest convenience, so that we can assist you and provide a clear explanation regarding the outcome of your complaint. We look forward to resolving this matter with you.