ZB
Zimkitha B

1 reviews | Active since Apr 2022

29 Apr 2022, 18:56

Harrassment

I have got a loan from BFS month end of March, am getting paid on the 27th of each month but I got paid late so BFS did not track my account so my other accounts debited from my account. My family and I are getting endless calls from a lady called Robin from Bellville branch. Told one of her colleagues that I have tested positive with Covid hence I have proof to prove that. Told her as soon as am done with the isolation periood I will go reverse some payments and pay them or they will have to debit month end of May all their money. Robin is buzy calling making more stress and threatning me to go to my work place. I didn’t know I would get this kind of treatment. As soon as am well I will definetly deal with this matter. Am not sure if they know about the POPIA act.

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Replies (2)
Barko Financial Services
Barko Financial Services's reply30 Apr 2022, 07:55
Official
 Hi Zimkitha,

Thank you for contacting BFS Barko Loans. 
 
We like to apologise for the inconvenience caused, relating to your complaint about the Bellville branch. 
 
Kindly note that a member of our team will contact you to investigate the reported incident. 
  
Regards,
BFS Barko Loans Team
#YourBFSYourFuture 
Barko Financial Services
Barko Financial Services's reply05 May 2022, 08:45
Official
Hi Zimkitha,  The team has investigated the matter and found that your loan which was due for payment is currently outstanding. The team was only striving to ensure that a payment arrangement is set up to settle your outstanding loan. We kindly request that you settle your loan by the end of May 2022.  Warm Regards,  
BFS Barko Loans Team
#YourBFSYourFuture