SD
Samuel D

1 reviews | Active since Nov 2022

26 Apr 2023, 15:03

Handed over

Am still waiting for a settlement letter from the company till now

0
Replies (3)
Barko Financial Services
Barko Financial Services's reply26 Apr 2023, 15:09
Official
Dear Samuel,

Thank you for contacting Barko Loans.

We received your complaint.

We acknowledge and understand how this situation may have inconvenienced you. We appreciate you bringing this incident to our attention.  

A member of the Customer Care team will contact you shortly to get more details on this matter, kindly bear with us as we aim to resolve your complaint. 

Please don’t hesitate to refer any questions, concerns, or suggestions to our Customer Care team at ***.
 
Thank you for your continued support.

Regards, 
Barko Loans Team
#LetsChangeYourLife

Barko Financial Services
Barko Financial Services's reply04 May 2023, 11:54
Official
Dear Samuel, 

We note that our Legal team has been in touch with you and we wanted to confirm that you are happy with the resolution of your case? 

Please don’t hesitate to contact the  Customer Care team at *** / ***. 

Regards, 
Barko Loans Team
#LetsChangeYourLife 


Barko Financial Services
Barko Financial Services's reply19 Jun 2023, 16:21
Official
Dear Samuel,

Thank you for taking the time to share your feedback on HelloPeter. We appreciate your willingness to provide your perspective.

After receiving your review, we took immediate action to address your concerns and contacted you directly regarding the matter.

At Barko Loans, we strive to ensure exceptional customer service and resolve any issues promptly. During our conversation, on 16 June 2023, you informed us that you have been assisted and that the issue has been resolved. We are glad to hear that our team was able to assist you. Your feedback is invaluable to us as we continuously work to improve our services and meet the expectations of our valued customers.

Should you have any further questions or require any additional assistance, Please don’t hesitate to contact the  Customer Care team at *** / ***. 

Thank you again for sharing your experience on HelloPeter. We appreciate your feedback, and we consider this matter closed on our end.

Regards, 
Barko Loans Team
#LetsChangeYourLife