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roy J
1 reviews | Active since Dec 2020
14 Nov 2025, 16:06
Disgruntled client
Good day, I am very disappointed with this company because i did not have the administration fees when i was making the application I was rudely informed that i have to pay a fee of R850 . I was not informed at any given time about this delay fees to be paid before i will be able to receive my loan. My argument is that just after i made the adminfees payment then i was asked to pay this delay fees which was never explained or mentionat all. How pathetic for a major company like this to ****** revenue from clients.
Helpful (0)
Replies (2)0
Replies (2)
Barko Financial Services's replyOfficial
14 Nov 2025, 16:14Dear Roy,
Thank you for contacting Barko Loans. We have received your complaint.
We acknowledge and understand how this situation may have inconvenienced you. We appreciate you bringing this incident to our attention. A member of the Customer Care team will contact you to get more information on this matter, kindly bear with us as we aim to resolve your complaint. Please don’t hesitate to refer any questions, concerns, or suggestions to our Customer Care team at ***
Regards, Customer Care
Thank you for contacting Barko Loans. We have received your complaint.
We acknowledge and understand how this situation may have inconvenienced you. We appreciate you bringing this incident to our attention. A member of the Customer Care team will contact you to get more information on this matter, kindly bear with us as we aim to resolve your complaint. Please don’t hesitate to refer any questions, concerns, or suggestions to our Customer Care team at ***
Regards, Customer Care
Barko Financial Services's reply14 Nov 2025, 16:14
Official
Dear Roy,
Thank you for contacting Barko Loans. We have received your complaint.
We acknowledge and understand how this situation may have inconvenienced you. We appreciate you bringing this incident to our attention. A member of the Customer Care team will contact you to get more information on this matter, kindly bear with us as we aim to resolve your complaint. Please don’t hesitate to refer any questions, concerns, or suggestions to our Customer Care team at ***
Regards, Customer Care
Thank you for contacting Barko Loans. We have received your complaint.
We acknowledge and understand how this situation may have inconvenienced you. We appreciate you bringing this incident to our attention. A member of the Customer Care team will contact you to get more information on this matter, kindly bear with us as we aim to resolve your complaint. Please don’t hesitate to refer any questions, concerns, or suggestions to our Customer Care team at ***
Regards, Customer Care
Barko Financial Services's replyOfficial
21 Nov 2025, 07:47Dear Roy,
Thank you for bringing this matter to our attention. We are truly sorry for what you have experienced and understand how upsetting and distressing this situation must be for you.
Please note that Barko Loans does not use Telegram or any similar messaging platform to communicate with clients or to facilitate loan applications. Based on the information you shared, it appears that you were contacted by individuals **********ly posing as Barko Loans representatives.
As this is a case of *****, we strongly recommend opening a case with the South African Police Service (SAPS) as soon as possible. Please provide them with all relevant information, including screenshots of the Telegram conversation, to support their investigation.
In addition, Barko Loans has initiated an internal investigation into this matter. Our aim is to identify those responsible and to work toward shutting down the ********** activities misusing our company name.
We sincerely empathise with the stress and inconvenience this situation has caused. Thank you for bringing this to our attention, as it allows us to take the necessary steps against individuals misusing our company name.
If you have any further information or require additional assistance, please do not hesitate to reach out to us.
Thank you for bringing this matter to our attention. We are truly sorry for what you have experienced and understand how upsetting and distressing this situation must be for you.
Please note that Barko Loans does not use Telegram or any similar messaging platform to communicate with clients or to facilitate loan applications. Based on the information you shared, it appears that you were contacted by individuals **********ly posing as Barko Loans representatives.
As this is a case of *****, we strongly recommend opening a case with the South African Police Service (SAPS) as soon as possible. Please provide them with all relevant information, including screenshots of the Telegram conversation, to support their investigation.
In addition, Barko Loans has initiated an internal investigation into this matter. Our aim is to identify those responsible and to work toward shutting down the ********** activities misusing our company name.
We sincerely empathise with the stress and inconvenience this situation has caused. Thank you for bringing this to our attention, as it allows us to take the necessary steps against individuals misusing our company name.
If you have any further information or require additional assistance, please do not hesitate to reach out to us.
Barko Financial Services's reply21 Nov 2025, 07:47
Official
Dear Roy,
Thank you for bringing this matter to our attention. We are truly sorry for what you have experienced and understand how upsetting and distressing this situation must be for you.
Please note that Barko Loans does not use Telegram or any similar messaging platform to communicate with clients or to facilitate loan applications. Based on the information you shared, it appears that you were contacted by individuals **********ly posing as Barko Loans representatives.
As this is a case of *****, we strongly recommend opening a case with the South African Police Service (SAPS) as soon as possible. Please provide them with all relevant information, including screenshots of the Telegram conversation, to support their investigation.
In addition, Barko Loans has initiated an internal investigation into this matter. Our aim is to identify those responsible and to work toward shutting down the ********** activities misusing our company name.
We sincerely empathise with the stress and inconvenience this situation has caused. Thank you for bringing this to our attention, as it allows us to take the necessary steps against individuals misusing our company name.
If you have any further information or require additional assistance, please do not hesitate to reach out to us.
Thank you for bringing this matter to our attention. We are truly sorry for what you have experienced and understand how upsetting and distressing this situation must be for you.
Please note that Barko Loans does not use Telegram or any similar messaging platform to communicate with clients or to facilitate loan applications. Based on the information you shared, it appears that you were contacted by individuals **********ly posing as Barko Loans representatives.
As this is a case of *****, we strongly recommend opening a case with the South African Police Service (SAPS) as soon as possible. Please provide them with all relevant information, including screenshots of the Telegram conversation, to support their investigation.
In addition, Barko Loans has initiated an internal investigation into this matter. Our aim is to identify those responsible and to work toward shutting down the ********** activities misusing our company name.
We sincerely empathise with the stress and inconvenience this situation has caused. Thank you for bringing this to our attention, as it allows us to take the necessary steps against individuals misusing our company name.
If you have any further information or require additional assistance, please do not hesitate to reach out to us.