SM
Sisinyana M

1 reviews | Active since Oct 2015

16 Nov 2021, 07:49

*******ION AND ***** AT BARKO FINANCIAL SERVICES

Rosina Sisinyana Matshego - *** - *** I have been taking loans from BFS since this year in March, so because they are month to month what i would do is pay them then after a couple of days i would go back and request another one. Come September i recieve a call from their employees requesting that i send them my bank statements, i do that and then they send me a report saying that i have not paid my loans from March. The first question is, how am i not paying the loans how is it that i am still getting loans from them. They then went on to tell me about an internal investigation they are conducting against their staff members, my issue is that i made payment (hence i was eligible for another loan), i go through my credit report and i have a bad report because it keeps showing Barko for all the loans i know to have been paid, now how and why is BFS *******ion or investigation any of my problem and why is it now affecting me and my credit profile negatively. I am planning on buying a house and with what is on my credit report that is so going to be impossible. I need this sorted yesterday, i paid those loans so it is not my issue they hired ********** to work for them, that is not supposed to affect me. I want my credit record fixed...

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Replies (1)
Barko Financial Services
Barko Financial Services's reply16 Nov 2021, 08:25
Official
Dear Sisinyana, 
 
Thank you for contacting BFS Barko Loans. 
 
We would like to apologise for the inconvenience caused, relating to your complaint. 
 
Note that we will be in contact with you to investigate the reported incident. 
 
Kind regards, 
 
 #YourBFSYourFuture