BM
Boikhutso M
1 reviews | Active since Feb 2024
12 Jul 2024, 13:56
Closing of account failure
I paid up my account last year 2023 and requested a settlement letter and for the account to be closed and when I check my credit status it shows that they never closed my account it says it's active whick is blocking my way forward
Helpful (0)
Replies (3)0
Replies (3)
Barko Financial Services's replyOfficial
12 Jul 2024, 16:29Dear Boikhutso,
Thank you for contacting Barko Loans.
We received your complaint.
We acknowledge and understand how this situation may have inconvenienced you. We appreciate you bringing this incident to our attention.
A member of the Customer Care team will contact you to get more information on this matter, kindly bear with us as we aim to resolve your complaint.
Please don’t hesitate to refer any questions, concerns, or suggestions to our Customer Care team at ***.
Thank you for your continued support.
Regards,
BarkoLoansTeam
#LetsChangeYourLife
Thank you for contacting Barko Loans.
We received your complaint.
We acknowledge and understand how this situation may have inconvenienced you. We appreciate you bringing this incident to our attention.
A member of the Customer Care team will contact you to get more information on this matter, kindly bear with us as we aim to resolve your complaint.
Please don’t hesitate to refer any questions, concerns, or suggestions to our Customer Care team at ***.
Thank you for your continued support.
Regards,
BarkoLoansTeam
#LetsChangeYourLife
Barko Financial Services's reply12 Jul 2024, 16:29
Official
Dear Boikhutso,
Thank you for contacting Barko Loans.
We received your complaint.
We acknowledge and understand how this situation may have inconvenienced you. We appreciate you bringing this incident to our attention.
A member of the Customer Care team will contact you to get more information on this matter, kindly bear with us as we aim to resolve your complaint.
Please don’t hesitate to refer any questions, concerns, or suggestions to our Customer Care team at ***.
Thank you for your continued support.
Regards,
BarkoLoansTeam
#LetsChangeYourLife
Thank you for contacting Barko Loans.
We received your complaint.
We acknowledge and understand how this situation may have inconvenienced you. We appreciate you bringing this incident to our attention.
A member of the Customer Care team will contact you to get more information on this matter, kindly bear with us as we aim to resolve your complaint.
Please don’t hesitate to refer any questions, concerns, or suggestions to our Customer Care team at ***.
Thank you for your continued support.
Regards,
BarkoLoansTeam
#LetsChangeYourLife
BM
Boikhutso M's updateReviewer Update
13 Jul 2024, 11:10Thank you very much I received a call and I was well informed detail by detail professionally and I really appreciate it because now I have clarity and a way forward. Thank you very much
BM
Boikhutso M's update13 Jul 2024, 11:10
Reviewer Update
Thank you very much I received a call and I was well informed detail by detail professionally and I really appreciate it because now I have clarity and a way forward. Thank you very much
Barko Financial Services's replyOfficial
13 Jul 2024, 11:19Hi Boikhutso,
Thank you for contacting Barko Loans.
We are happy to hear that your complaint has been resolved.
We greatly appreciate your feedback, as customer satisfaction is our top priority at Barko Loans.
You are a valued client, and we look forward to a long-lasting relationship with you.
Warm regards,
The Barko Loans Team
#LetsChangeYourLife
Thank you for contacting Barko Loans.
We are happy to hear that your complaint has been resolved.
We greatly appreciate your feedback, as customer satisfaction is our top priority at Barko Loans.
You are a valued client, and we look forward to a long-lasting relationship with you.
Warm regards,
The Barko Loans Team
#LetsChangeYourLife
Barko Financial Services's reply13 Jul 2024, 11:19
Official
Hi Boikhutso,
Thank you for contacting Barko Loans.
We are happy to hear that your complaint has been resolved.
We greatly appreciate your feedback, as customer satisfaction is our top priority at Barko Loans.
You are a valued client, and we look forward to a long-lasting relationship with you.
Warm regards,
The Barko Loans Team
#LetsChangeYourLife
Thank you for contacting Barko Loans.
We are happy to hear that your complaint has been resolved.
We greatly appreciate your feedback, as customer satisfaction is our top priority at Barko Loans.
You are a valued client, and we look forward to a long-lasting relationship with you.
Warm regards,
The Barko Loans Team
#LetsChangeYourLife