1 reviews | Active since Feb 2023
Barko send ****s to my house intimidate me
I took a loan in November at Steeledale. During the 1st week on December my team and I were advised that our contracts ended with immediate effect from our American client. I called the call centre and advised a man named Thabo that I cannot pay and wanted to make a payment arrangements. I was told that I would receive a call to make the arrangements. I didn't receive any call. Today my neighbour advised me that someone from Barko came to the house while I was out and shouted to the whole street that I owed Barko money and was not answering my phone. Is this how Barko does dealings? Sending ****s to come and embarrass customers? I have been to SAPS to open a case and want to know who it was that came to my house acting like the Mafia to look for me. I will make sure that all my social media pages know about how Barko does their dealings. For a financial institution to act above the law is beyond me. What happened to sending letters of demand, emails, sms? Also the agent who assisted me has been hounding me via WhatsApp to help her find a job because when I app**** and they did the employment check they confirmed that I was indeed a team leader. I find this completely unprofessional and will take this matter further.
Thank you for contacting Barko Loans.
We received your complaint about our Steeldale 1 branch.
We acknowledge and understand how this situation may have inconvenienced you. We appreciate you bringing this incident to our attention.
A member of the Customer Care team will contact you to investigate the reported incident, kindly bear with us as we aim to resolve your complaint.
Please don’t hesitate to refer any questions, concerns, or suggestions to our Customer Care team at ***.
Thank you for your continued support.
Regards,
Barko Loans Team
#LetsChangeYourLife
Thank you for contacting Barko Loans.
We received your complaint about our Steeldale 1 branch.
We acknowledge and understand how this situation may have inconvenienced you. We appreciate you bringing this incident to our attention.
A member of the Customer Care team will contact you to investigate the reported incident, kindly bear with us as we aim to resolve your complaint.
Please don’t hesitate to refer any questions, concerns, or suggestions to our Customer Care team at ***.
Thank you for your continued support.
Regards,
Barko Loans Team
#LetsChangeYourLife
After several attempts to contact you and resolve your complaint, you have not responded to us.
Note that prior to the complaint, several attempts were made to contact you in order to make payment arrangements, but you were not responding.
Additionally, had you settled the outstanding loan or made arrangements to pay, the complaint would not have surfaced.
Kindly make contact with us, so we can set up a payment arrangement to get the issue resolved.
Regards,
Barko Loans Team
#LetsChangeYourLife
After several attempts to contact you and resolve your complaint, you have not responded to us.
Note that prior to the complaint, several attempts were made to contact you in order to make payment arrangements, but you were not responding.
Additionally, had you settled the outstanding loan or made arrangements to pay, the complaint would not have surfaced.
Kindly make contact with us, so we can set up a payment arrangement to get the issue resolved.
Regards,
Barko Loans Team
#LetsChangeYourLife