AB
Adri B

1 reviews | Active since Jun 2026

03 Jun 2026, 15:16

Bad Service from BFS Giyani Branch

My salary got aftected due to some banking technical issue . After 3 years of our Good relationship.. while in the process of fixing it . A lady from BFS Giyani branch called and started swearing at me . Shouting at me to a point a have to wuestion what happened to professionalism.

0
Replies (2)
Barko Financial Services
Barko Financial Services's reply03 Jun 2026, 15:57
Official
Dear Andri,

Thank you for contacting Barko Loans. 

We received your complaint. 

We acknowledge and understand how this situation may have inconvenienced you. We appreciate you bringing this incident to our attention.  

A member of the Customer Care team will contact you to get more information on this matter, kindly bear with us as we aim to resolve your complaint. 

Please don’t hesitate to refer any questions, concerns, or suggestions to our Customer Care team at ***

Thank you for your continued support. 

Regards, Customer Care Team#LetsChangeYourLife 
Barko Financial Services
Barko Financial Services's reply04 Jun 2026, 12:08
Official
Dear Andri,

Thank you for your feedback.

We acknowledge your concerns and confirm that our Operations team has been in contact with you regarding this matter. The information shared has been referred to the relevant team for further review and investigation.

As part of this process, the team may require additional information or supporting documentation to ensure that the matter is assessed accurately and fairly. We appreciate your patience and understanding while this is being reviewed.

Please be assured that Barko Loans takes customer concerns seriously, and our team remains committed to engaging with you and working towards an appropriate resolution.

Should you have any further questions or additional information to share, you are welcome to contact our Customer Care team at ***.

Regards,
Customer Care Team
#LetsChangeYourLife