nD
nokuzola D
1 reviews | Active since Feb 2019
25 Feb 2019, 21:04
bad review
I'm Nokzola Happiness Dlomo id no ********** 862087 i took a loan from BFS amount of R1500 from 14January i paid them that money with interests all R1830 in time but still now they didn't clear on their system; this thing affect my credit score; i talk with them for two times they sad no respond.And i need money to other bank to pay my children school fees I'm stacked with that problem which I don't owe them anything.
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Barko Financial Services's replyOfficial
27 Feb 2019, 08:15Good Day Nokzola, we apologize for the inconvenience you have experienced with BFS. We strive to treat all like King’s and Queen’s when anyone strives to get in contact with BFS. Considering the fact that you have had a bad experience with regards to having your name removed on your credit report, we will escalate this to Top Management and have the Director of our legal team be in contact with you shortly, to help you resolve this immediately. Please feel free to contact us directly on *** or *** (as to speak to Petunia) or let us know if you would like us to call you if you are still unhappy and we will do our utmost best to ensure your complaint is dealt with and resolved. Once again, our sincere apologies for this unpleasant experience you’ve had with us. But, we will do everything we can to help you now. Best regards, BFS Management
Barko Financial Services's reply27 Feb 2019, 08:15
Official
Good Day Nokzola, we apologize for the inconvenience you have experienced with BFS. We strive to treat all like King’s and Queen’s when anyone strives to get in contact with BFS. Considering the fact that you have had a bad experience with regards to having your name removed on your credit report, we will escalate this to Top Management and have the Director of our legal team be in contact with you shortly, to help you resolve this immediately. Please feel free to contact us directly on *** or *** (as to speak to Petunia) or let us know if you would like us to call you if you are still unhappy and we will do our utmost best to ensure your complaint is dealt with and resolved. Once again, our sincere apologies for this unpleasant experience you’ve had with us. But, we will do everything we can to help you now. Best regards, BFS Management