zQ
zama Q
1 reviews | Active since Feb 2017
27 Jun 2023, 14:45
Bad Customer Service
Pathetic service and unprofessional behavior with poor customer service . Unprofessional guy by the name of Samuel from Cosmo city branch. they must understand that they are not Loan Sharks, they are a financial Service. I also think when hiring people they should consider Manner of approach, we cannot have people shouting at us while we at work, embarrassing us in front of our colleagues. THAT IS PETHATIC
Helpful (0)
Replies (1)0
Replies (1)
Barko Financial Services's replyOfficial
27 Jun 2023, 15:01Dear Zama,
Thank you for contacting Barko Loans.
We received your complaint about our Cosmo City 1 branch.
We acknowledge and understand how this situation may have inconvenienced you. We appreciate you bringing this incident to our attention.
A member of the Customer Care team will contact you to get more information on this matter, kindly bear with us as we aim to resolve your complaint.
Please don’t hesitate to refer any questions, concerns, or suggestions to our Customer Care team at ***.
Thank you for your continued support.
Regards,
The Barko Loans Team
#LetsChangeYourLife
Thank you for contacting Barko Loans.
We received your complaint about our Cosmo City 1 branch.
We acknowledge and understand how this situation may have inconvenienced you. We appreciate you bringing this incident to our attention.
A member of the Customer Care team will contact you to get more information on this matter, kindly bear with us as we aim to resolve your complaint.
Please don’t hesitate to refer any questions, concerns, or suggestions to our Customer Care team at ***.
Thank you for your continued support.
Regards,
The Barko Loans Team
#LetsChangeYourLife
Barko Financial Services's reply27 Jun 2023, 15:01
Official
Dear Zama,
Thank you for contacting Barko Loans.
We received your complaint about our Cosmo City 1 branch.
We acknowledge and understand how this situation may have inconvenienced you. We appreciate you bringing this incident to our attention.
A member of the Customer Care team will contact you to get more information on this matter, kindly bear with us as we aim to resolve your complaint.
Please don’t hesitate to refer any questions, concerns, or suggestions to our Customer Care team at ***.
Thank you for your continued support.
Regards,
The Barko Loans Team
#LetsChangeYourLife
Thank you for contacting Barko Loans.
We received your complaint about our Cosmo City 1 branch.
We acknowledge and understand how this situation may have inconvenienced you. We appreciate you bringing this incident to our attention.
A member of the Customer Care team will contact you to get more information on this matter, kindly bear with us as we aim to resolve your complaint.
Please don’t hesitate to refer any questions, concerns, or suggestions to our Customer Care team at ***.
Thank you for your continued support.
Regards,
The Barko Loans Team
#LetsChangeYourLife