kN
kwanda N
1 reviews | Active since Dec 2025
02 Dec 2025, 14:03
ANGRY FORMER CUSTOMER
I made a payment on 24th of October 2025 paying off the amount that I was owing, they promised me to update my status Transunion . Even today they havent updated anything , I spoke to Trudy and Ellzette they are both USELESS especially Ellzette, she was quick to forward me the settlement but when its time to update my status she no longer replies on her email ,and I found so unprofessional and rude please fix your department and hire people who are looking for work , not this lazy consultant. before I wrote this massage I tried calling in and the made me hold for more than 10min after they hang up, FIX THIS SHIIT ORTHEWISE I WILL WRITE EVERYDAY ***
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Replies (1)Barko Financial Services's replyOfficial
02 Dec 2025, 14:16Dear Kwanda,
Thank you for contacting Barko Loans.
We received your complaint.
We acknowledge and understand how this situation may have inconvenienced you. We appreciate you bringing this incident to our attention.
A member of the Customer Care team will contact you to get more information on this matter, kindly bear with us as we aim to resolve your complaint.
Please don’t hesitate to refer any questions, concerns, or suggestions to our Customer Care team at ***.
Thank you for your continued support.
Regards, Customer Care Team#LetsChangeYourLife
Thank you for contacting Barko Loans.
We received your complaint.
We acknowledge and understand how this situation may have inconvenienced you. We appreciate you bringing this incident to our attention.
A member of the Customer Care team will contact you to get more information on this matter, kindly bear with us as we aim to resolve your complaint.
Please don’t hesitate to refer any questions, concerns, or suggestions to our Customer Care team at ***.
Thank you for your continued support.
Regards, Customer Care Team#LetsChangeYourLife
Barko Financial Services's reply02 Dec 2025, 14:16
Official
Dear Kwanda,
Thank you for contacting Barko Loans.
We received your complaint.
We acknowledge and understand how this situation may have inconvenienced you. We appreciate you bringing this incident to our attention.
A member of the Customer Care team will contact you to get more information on this matter, kindly bear with us as we aim to resolve your complaint.
Please don’t hesitate to refer any questions, concerns, or suggestions to our Customer Care team at ***.
Thank you for your continued support.
Regards, Customer Care Team#LetsChangeYourLife
Thank you for contacting Barko Loans.
We received your complaint.
We acknowledge and understand how this situation may have inconvenienced you. We appreciate you bringing this incident to our attention.
A member of the Customer Care team will contact you to get more information on this matter, kindly bear with us as we aim to resolve your complaint.
Please don’t hesitate to refer any questions, concerns, or suggestions to our Customer Care team at ***.
Thank you for your continued support.
Regards, Customer Care Team#LetsChangeYourLife
