Wrong Leads

This is the screening process of Bark.com We conduct a number of checks on every single request on Bark before we send it out to you.

1) We make sure the customer is serious about hiring someone by asking them a number of questions about their request.

2) We verify the customer’s contact details.

3) We remove users who abuse our system/don’t pass any of our checks.

Our rigorous screening process eliminates the vast majority of bad enquiries – so you can be confident we’ll only alert you to customers who are genuinely seeking your services.

If you ever have any doubts about the legitimacy of an enquiry we’ve sent you, we’ll happily check it for you so we can continue to improve our service.

In the rare event that a request is released and later identified as not genuine for any reason, we’ll immediately close it to ensure no one is charged for responding to it. But yet found 3 clients that was searching for bathroom fittings and prices on basins witch they could have gotten from builders or plumblink. I dont think that Bark.com is doing right by customers and contractors.

After i explained to the client what the service of Bark is he felt bad and wanted to refund me my money for the miss understanding. At that point i had to refuse his money due to the fact that its not his mistake. he was verified by Bark.com

This was not a single insident but a recurring problem on the site.

Will Bark.com please explain and return my credits as per your policy, and also please see if there is a way to fix this costly problem