bT
barbara T
1 reviews | Active since Aug 2009
22 Jul 2021, 20:06
Unhappy Pro
Bark were one pays for arrogance and not customer service from the agents, they dont listen to their clients you listen to them and pay for ********* business practices, you be luck to get 1 in 5 conversion for a ROI on your monthly spend
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Replies (1)
Bark.com's replyOfficial
23 Jul 2021, 10:46Hi Barbara,
We're very sorry to hear that you feel this way.
We have checked your recent communications with us and it seems that our agents have attempted to provide support for you and to help you achieve success with us, but that our advice has not been heeded.
It seems that our role is different to your expectations of our business, so hopefully I can clarify our role here.
We are a lead generation platform that covers over 2000 professions in 8 countries, which means we offer professionals the opportunity to try and convert business and market themselves at the fraction of the cost it would normally be to get themselves to the top of Google (which is what we do). We do not guarantee work, but provide a platform that should garner professionals a 1 in 5 conversion rate - essentially we want to get you a return on investment. We do not charge commission and so do not take any earnings from you, nor do we take any earnings from repeat business you may win.
We are an open public platform for customers to place requests for service providers. These requests are then processed through an automated screening process to check phone numbers and email addresses before being generated into a lead and sent to prospective professionals who may be able to help. As this system is automated we have a Credit Return Policy so that we can return the credits for any leads found to have incorrect information.
We can see from your account that you are responding to some leads quite late, and do not have a company description or logo on your account. You have also carried out no filtering of your leads. As previously explained, we are a competitive marketing platform, and as such it is imperative that you are responding to fresh and detailed leads quickly as well as publicly showing your business to it's best. We have some great tips available online in the Help section of your account, or you can contact us directly for further support.
Kind regards,
The Bark Team
We're very sorry to hear that you feel this way.
We have checked your recent communications with us and it seems that our agents have attempted to provide support for you and to help you achieve success with us, but that our advice has not been heeded.
It seems that our role is different to your expectations of our business, so hopefully I can clarify our role here.
We are a lead generation platform that covers over 2000 professions in 8 countries, which means we offer professionals the opportunity to try and convert business and market themselves at the fraction of the cost it would normally be to get themselves to the top of Google (which is what we do). We do not guarantee work, but provide a platform that should garner professionals a 1 in 5 conversion rate - essentially we want to get you a return on investment. We do not charge commission and so do not take any earnings from you, nor do we take any earnings from repeat business you may win.
We are an open public platform for customers to place requests for service providers. These requests are then processed through an automated screening process to check phone numbers and email addresses before being generated into a lead and sent to prospective professionals who may be able to help. As this system is automated we have a Credit Return Policy so that we can return the credits for any leads found to have incorrect information.
We can see from your account that you are responding to some leads quite late, and do not have a company description or logo on your account. You have also carried out no filtering of your leads. As previously explained, we are a competitive marketing platform, and as such it is imperative that you are responding to fresh and detailed leads quickly as well as publicly showing your business to it's best. We have some great tips available online in the Help section of your account, or you can contact us directly for further support.
Kind regards,
The Bark Team
Best regards,
Bark.com's reply23 Jul 2021, 10:46
Official
Hi Barbara,
We're very sorry to hear that you feel this way.
We have checked your recent communications with us and it seems that our agents have attempted to provide support for you and to help you achieve success with us, but that our advice has not been heeded.
It seems that our role is different to your expectations of our business, so hopefully I can clarify our role here.
We are a lead generation platform that covers over 2000 professions in 8 countries, which means we offer professionals the opportunity to try and convert business and market themselves at the fraction of the cost it would normally be to get themselves to the top of Google (which is what we do). We do not guarantee work, but provide a platform that should garner professionals a 1 in 5 conversion rate - essentially we want to get you a return on investment. We do not charge commission and so do not take any earnings from you, nor do we take any earnings from repeat business you may win.
We are an open public platform for customers to place requests for service providers. These requests are then processed through an automated screening process to check phone numbers and email addresses before being generated into a lead and sent to prospective professionals who may be able to help. As this system is automated we have a Credit Return Policy so that we can return the credits for any leads found to have incorrect information.
We can see from your account that you are responding to some leads quite late, and do not have a company description or logo on your account. You have also carried out no filtering of your leads. As previously explained, we are a competitive marketing platform, and as such it is imperative that you are responding to fresh and detailed leads quickly as well as publicly showing your business to it's best. We have some great tips available online in the Help section of your account, or you can contact us directly for further support.
Kind regards,
The Bark Team
We're very sorry to hear that you feel this way.
We have checked your recent communications with us and it seems that our agents have attempted to provide support for you and to help you achieve success with us, but that our advice has not been heeded.
It seems that our role is different to your expectations of our business, so hopefully I can clarify our role here.
We are a lead generation platform that covers over 2000 professions in 8 countries, which means we offer professionals the opportunity to try and convert business and market themselves at the fraction of the cost it would normally be to get themselves to the top of Google (which is what we do). We do not guarantee work, but provide a platform that should garner professionals a 1 in 5 conversion rate - essentially we want to get you a return on investment. We do not charge commission and so do not take any earnings from you, nor do we take any earnings from repeat business you may win.
We are an open public platform for customers to place requests for service providers. These requests are then processed through an automated screening process to check phone numbers and email addresses before being generated into a lead and sent to prospective professionals who may be able to help. As this system is automated we have a Credit Return Policy so that we can return the credits for any leads found to have incorrect information.
We can see from your account that you are responding to some leads quite late, and do not have a company description or logo on your account. You have also carried out no filtering of your leads. As previously explained, we are a competitive marketing platform, and as such it is imperative that you are responding to fresh and detailed leads quickly as well as publicly showing your business to it's best. We have some great tips available online in the Help section of your account, or you can contact us directly for further support.
Kind regards,
The Bark Team
Best regards,