MM
Mario M

1 reviews | Active since May 2024

27 May 2024, 14:39

Something is VERY fishy about Bark

Spent an absolute fortune on this platform to get leads, and no one answers the calls. This platform creates **** ads to **** service providers to buy **** leads! There is nowhere to cancel the subscriptions either, I emailed support 2 months ago and didn't hear back. Over $1000+ later, someone named "Joshua" responded saying "We didn't get it - want three months at 50% off"... When I reiterated about a refund, he did not respond at all. Mind you, no email receipts are ever provided, they don't want you to remember you're being ****med. Then he came back and only refunded one month.

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Replies (1)
Bark.com
Bark.com's reply31 May 2024, 13:39
Official
Hi Mario,
We're sorry to hear that you have been experiencing issues with some of our leads.
We can assure you that all leads are screened by an automated system, and we have a Credit Return Policy which covers any contact details which are not working, or any requests with incorrect information. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us.
Bark does not manufacture illegitimate leads as this would completely defeat our business objective, which is to provide quality opportunities for our professionals to get hired.
We have a 24/7 Customer Experience team available via phone and email to assist with any queries in a prompt manner, for our professionals, and we would be happy to help you make the most of our platform and achieve conversion with us like many others! If you're open to it, please contact us today via email at ***.
Kind regards,

The Bark Team 

Best regards,