PJ
Peter J
1 reviews | Active since Aug 2022
07 Aug 2022, 15:26
Sign up = spam
This experience short and infuriating. I unwittingly signed up to find a quote for a tree feller. I then got spammed by emails, calls and whatsapps continously. Yes the response was fast, but the amount of messages all at once was ridiculous! I immediately requested to have my account deleted and removed from all contact. Yes I have to request to have my account deleted. ***.
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Bark.com's replyOfficial
09 Aug 2022, 11:39 Hi Peter,
We're sorry to hear that there may have been some confusion about how our platform works.
To clarify our role, we are a lead generation platform that professionals pay for in order to connect them with more customers. We are not an agency and merely connect service providers with those seeking services.
When you came to our website and input your contact details, we shared your details with select individuals who could offer their services to you based on them matching the criteria you requested. Professionals will need to call if there are not enough details in the request for them to offer a quote. This also ensures that they are providing the most accurate quotes.You would also have been notified of this when inputting your telephone number and via email. We only share those details with up to 5 professionals to stop customers being overwhelmed.
If you would like to have your account deleted, please let us know at ***.
Kind regards,
The Bark Team
We're sorry to hear that there may have been some confusion about how our platform works.
To clarify our role, we are a lead generation platform that professionals pay for in order to connect them with more customers. We are not an agency and merely connect service providers with those seeking services.
When you came to our website and input your contact details, we shared your details with select individuals who could offer their services to you based on them matching the criteria you requested. Professionals will need to call if there are not enough details in the request for them to offer a quote. This also ensures that they are providing the most accurate quotes.You would also have been notified of this when inputting your telephone number and via email. We only share those details with up to 5 professionals to stop customers being overwhelmed.
If you would like to have your account deleted, please let us know at ***.
Kind regards,
The Bark Team
Best regards,
Bark.com's reply09 Aug 2022, 11:39
Official
Hi Peter,
We're sorry to hear that there may have been some confusion about how our platform works.
To clarify our role, we are a lead generation platform that professionals pay for in order to connect them with more customers. We are not an agency and merely connect service providers with those seeking services.
When you came to our website and input your contact details, we shared your details with select individuals who could offer their services to you based on them matching the criteria you requested. Professionals will need to call if there are not enough details in the request for them to offer a quote. This also ensures that they are providing the most accurate quotes.You would also have been notified of this when inputting your telephone number and via email. We only share those details with up to 5 professionals to stop customers being overwhelmed.
If you would like to have your account deleted, please let us know at ***.
Kind regards,
The Bark Team
We're sorry to hear that there may have been some confusion about how our platform works.
To clarify our role, we are a lead generation platform that professionals pay for in order to connect them with more customers. We are not an agency and merely connect service providers with those seeking services.
When you came to our website and input your contact details, we shared your details with select individuals who could offer their services to you based on them matching the criteria you requested. Professionals will need to call if there are not enough details in the request for them to offer a quote. This also ensures that they are providing the most accurate quotes.You would also have been notified of this when inputting your telephone number and via email. We only share those details with up to 5 professionals to stop customers being overwhelmed.
If you would like to have your account deleted, please let us know at ***.
Kind regards,
The Bark Team
Best regards,