MM
Malindi M
1 reviews | Active since Oct 2020
25 Aug 2022, 05:29
Referrals
I just want to know how they can be contacted? Do they have any quality control measures on their clients? Cause i am contracted with a company referred by bark.com, one word...disaster. i wish they had some quality control feedback columns to keep their referrals in check.
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Replies (1)
Bark.com's replyOfficial
26 Aug 2022, 11:19Hi there Malindi,
We're very sorry to hear about a poor experience you had with a professional you found on Bark.
The overwhelming majority of customers' experiences on Bark are positive, but we recognise that with such a large volume of jobs being agreed on our platform, problems may arise on very rare occasions.
We do not claim to vet any companies who use our site. Our role is simply to put you in touch with a professional in much the same way the Yellow Pages, Google or an advert in the paper would do. We provide public profiles on every professional and an open review system to allow all prospective customers to carry out their own due diligence before hiring any professionals.
This being said, we do take any reports made against professionals seriously. Please email your complaint to *** so our escalation team can look into this matter.
You may also wish to consider taking this matter further with your local authority or Trading Standards.
We wish you all the best in resolving your issue.
Kind regards,
The Bark Team
We're very sorry to hear about a poor experience you had with a professional you found on Bark.
The overwhelming majority of customers' experiences on Bark are positive, but we recognise that with such a large volume of jobs being agreed on our platform, problems may arise on very rare occasions.
We do not claim to vet any companies who use our site. Our role is simply to put you in touch with a professional in much the same way the Yellow Pages, Google or an advert in the paper would do. We provide public profiles on every professional and an open review system to allow all prospective customers to carry out their own due diligence before hiring any professionals.
This being said, we do take any reports made against professionals seriously. Please email your complaint to *** so our escalation team can look into this matter.
You may also wish to consider taking this matter further with your local authority or Trading Standards.
We wish you all the best in resolving your issue.
Kind regards,
The Bark Team
Bark.com's reply26 Aug 2022, 11:19
Official
Hi there Malindi,
We're very sorry to hear about a poor experience you had with a professional you found on Bark.
The overwhelming majority of customers' experiences on Bark are positive, but we recognise that with such a large volume of jobs being agreed on our platform, problems may arise on very rare occasions.
We do not claim to vet any companies who use our site. Our role is simply to put you in touch with a professional in much the same way the Yellow Pages, Google or an advert in the paper would do. We provide public profiles on every professional and an open review system to allow all prospective customers to carry out their own due diligence before hiring any professionals.
This being said, we do take any reports made against professionals seriously. Please email your complaint to *** so our escalation team can look into this matter.
You may also wish to consider taking this matter further with your local authority or Trading Standards.
We wish you all the best in resolving your issue.
Kind regards,
The Bark Team
We're very sorry to hear about a poor experience you had with a professional you found on Bark.
The overwhelming majority of customers' experiences on Bark are positive, but we recognise that with such a large volume of jobs being agreed on our platform, problems may arise on very rare occasions.
We do not claim to vet any companies who use our site. Our role is simply to put you in touch with a professional in much the same way the Yellow Pages, Google or an advert in the paper would do. We provide public profiles on every professional and an open review system to allow all prospective customers to carry out their own due diligence before hiring any professionals.
This being said, we do take any reports made against professionals seriously. Please email your complaint to *** so our escalation team can look into this matter.
You may also wish to consider taking this matter further with your local authority or Trading Standards.
We wish you all the best in resolving your issue.
Kind regards,
The Bark Team