LZ
Leon Z
1 reviews | Active since Jul 2011
19 Feb 2023, 13:34
Professional profile reviews are **** and dishonest!
Bark.com is not an ethical company. Whenever I write a review on a professionals profile that leans towards the negative side, they simply remove the review after a few hours.
The reviews are all factual and respectful, yet they get removed without any explanation.
Reviews on professional profiles are therefore deceiving and not a true reflection or what customers experienced.
Helpful (0)
Replies (3)0
Replies (3)
Bark.com's replyOfficial
19 Feb 2023, 14:34Hi there,
We’re sorry to hear that you feel this way, however we can assure you that your presumptions are false.
We receive reviews from organic sources on a daily basis across numerous review sites and numerous countries. The majority are positive, coming from customers whom we have helped find professionals, as well as professionals whom we have helped connect with new clients. However, like any business, we also receive negative reviews from time to time. We take all negative reviews seriously and do our best to help where we can, however we find that the majority of them are either for professionals who have carried out unsatisfactory work - i.e for a service we are not affiliated with or did not provide - or from professionals who were not fully aware of how our platform worked before signing up.
We would be happy to help you where we can - please contact us directly at ***.
Kind regards,
The Bark Team
We’re sorry to hear that you feel this way, however we can assure you that your presumptions are false.
We receive reviews from organic sources on a daily basis across numerous review sites and numerous countries. The majority are positive, coming from customers whom we have helped find professionals, as well as professionals whom we have helped connect with new clients. However, like any business, we also receive negative reviews from time to time. We take all negative reviews seriously and do our best to help where we can, however we find that the majority of them are either for professionals who have carried out unsatisfactory work - i.e for a service we are not affiliated with or did not provide - or from professionals who were not fully aware of how our platform worked before signing up.
We would be happy to help you where we can - please contact us directly at ***.
Kind regards,
The Bark Team
Bark.com's reply19 Feb 2023, 14:34
Official
Hi there,
We’re sorry to hear that you feel this way, however we can assure you that your presumptions are false.
We receive reviews from organic sources on a daily basis across numerous review sites and numerous countries. The majority are positive, coming from customers whom we have helped find professionals, as well as professionals whom we have helped connect with new clients. However, like any business, we also receive negative reviews from time to time. We take all negative reviews seriously and do our best to help where we can, however we find that the majority of them are either for professionals who have carried out unsatisfactory work - i.e for a service we are not affiliated with or did not provide - or from professionals who were not fully aware of how our platform worked before signing up.
We would be happy to help you where we can - please contact us directly at ***.
Kind regards,
The Bark Team
We’re sorry to hear that you feel this way, however we can assure you that your presumptions are false.
We receive reviews from organic sources on a daily basis across numerous review sites and numerous countries. The majority are positive, coming from customers whom we have helped find professionals, as well as professionals whom we have helped connect with new clients. However, like any business, we also receive negative reviews from time to time. We take all negative reviews seriously and do our best to help where we can, however we find that the majority of them are either for professionals who have carried out unsatisfactory work - i.e for a service we are not affiliated with or did not provide - or from professionals who were not fully aware of how our platform worked before signing up.
We would be happy to help you where we can - please contact us directly at ***.
Kind regards,
The Bark Team
LZ
Leon Z's updateReviewer Update
19 Feb 2023, 17:55Feel free to contact me, happy to show you evidence of this.
This is not a presumption, but fact.
Happy to record this and post a video on social media instead.
I personally posted 2 negative reviews, and they were both removed in the last 3 days.
Your reviews are just plain dishonest.
This is not a presumption, but fact.
Happy to record this and post a video on social media instead.
I personally posted 2 negative reviews, and they were both removed in the last 3 days.
Your reviews are just plain dishonest.
LZ
Leon Z's update19 Feb 2023, 17:55
Reviewer Update
Feel free to contact me, happy to show you evidence of this.
This is not a presumption, but fact.
Happy to record this and post a video on social media instead.
I personally posted 2 negative reviews, and they were both removed in the last 3 days.
Your reviews are just plain dishonest.
This is not a presumption, but fact.
Happy to record this and post a video on social media instead.
I personally posted 2 negative reviews, and they were both removed in the last 3 days.
Your reviews are just plain dishonest.
Bark.com's replyOfficial
23 Feb 2023, 20:17 Hi there,
Like all public review sites, we give professionals the opportunity to report reviews for specific reasons which are then escalated to our moderation team. Whilst the review is moderated, it is not on public view. Please email us directly at *** with the details of the review and the professional in question, and we can look into this for you.
Kind regards,
The Bark Team
Like all public review sites, we give professionals the opportunity to report reviews for specific reasons which are then escalated to our moderation team. Whilst the review is moderated, it is not on public view. Please email us directly at *** with the details of the review and the professional in question, and we can look into this for you.
Kind regards,
The Bark Team
Bark.com's reply23 Feb 2023, 20:17
Official
Hi there,
Like all public review sites, we give professionals the opportunity to report reviews for specific reasons which are then escalated to our moderation team. Whilst the review is moderated, it is not on public view. Please email us directly at *** with the details of the review and the professional in question, and we can look into this for you.
Kind regards,
The Bark Team
Like all public review sites, we give professionals the opportunity to report reviews for specific reasons which are then escalated to our moderation team. Whilst the review is moderated, it is not on public view. Please email us directly at *** with the details of the review and the professional in question, and we can look into this for you.
Kind regards,
The Bark Team