MM
Mapaseka M
1 reviews | Active since Oct 2022
03 Feb 2023, 10:50
Producing old leads -unlikely to get hired .
I had purchased 100 credits using my last marketing budget as I usually get my clients through Facebook ads (which works miraculously)anyways , got the 100 credits instantly and bought their leads .Surprisingly , all their leads have hired someone else and some did not even respond. Tomorrow I am supposed to get all my credits “let’s see if it will work” not pleased with my time wasted on leads which have already taken services elsewhere .It would be good if they provide updates such as “taken another service provider “ because it means they are just providing **** /already used leads .This means you will not be likely hired , I guess I’ll just stick to Facebook ads !!!
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Bark.com's replyOfficial
07 Feb 2023, 19:00 Hi Mapaseka,
We're very sorry to hear that you haven't had a positive experience using our platform.
We can assure you that all leads are screened by an automated system, and we have a Credit Return Policy which covers any contact details which are not working. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us.
We do appreciate that it can be frustrating when customers don't respond. We usually find this is because they have hired, or are considering hiring, another professional. We generally find that responding to the customers as and when they place their requests gives you the best chance of speaking to them when they are available and before they have hired anyone.
We would be happy to help you make the most of our platform and achieve conversion with us - please email us at ***.
Kind regards,
The Bark Team
We're very sorry to hear that you haven't had a positive experience using our platform.
We can assure you that all leads are screened by an automated system, and we have a Credit Return Policy which covers any contact details which are not working. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us.
We do appreciate that it can be frustrating when customers don't respond. We usually find this is because they have hired, or are considering hiring, another professional. We generally find that responding to the customers as and when they place their requests gives you the best chance of speaking to them when they are available and before they have hired anyone.
We would be happy to help you make the most of our platform and achieve conversion with us - please email us at ***.
Kind regards,
The Bark Team
Bark.com's reply07 Feb 2023, 19:00
Official
Hi Mapaseka,
We're very sorry to hear that you haven't had a positive experience using our platform.
We can assure you that all leads are screened by an automated system, and we have a Credit Return Policy which covers any contact details which are not working. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us.
We do appreciate that it can be frustrating when customers don't respond. We usually find this is because they have hired, or are considering hiring, another professional. We generally find that responding to the customers as and when they place their requests gives you the best chance of speaking to them when they are available and before they have hired anyone.
We would be happy to help you make the most of our platform and achieve conversion with us - please email us at ***.
Kind regards,
The Bark Team
We're very sorry to hear that you haven't had a positive experience using our platform.
We can assure you that all leads are screened by an automated system, and we have a Credit Return Policy which covers any contact details which are not working. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us.
We do appreciate that it can be frustrating when customers don't respond. We usually find this is because they have hired, or are considering hiring, another professional. We generally find that responding to the customers as and when they place their requests gives you the best chance of speaking to them when they are available and before they have hired anyone.
We would be happy to help you make the most of our platform and achieve conversion with us - please email us at ***.
Kind regards,
The Bark Team