MN
Mandla N
1 reviews | Active since Sept 2019
02 Apr 2023, 15:50
Poor service from Admin Absolute tracing
I contacted Bark.com team to investigate an unknown call that was calling my wife and ruining my marriage on the 25. /03/2023 Im disappointed to say that the service l received from “Admin Absolute Tracing LTD” was very poor after l paid them full amount twice… They dont call you back for feedback,if you dont call them they also quiet, They dont respond to whatsap messages,they just read and keep quiet especially the guy called Harry… Their admins are so rude,they will respond to you with wrong information and whenever you call them,they always say “we will call you back” They are just a big ****,l wish that company to be closed because they are eating people’s money,thats all they do
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Bark.com's replyOfficial
10 May 2023, 15:58 Hi Mandla,
We're very sorry to hear about a poor experience you had with a professional you found on Bark.
The overwhelming majority of customers' experiences on Bark are positive, but we recognise that with such a large volume of jobs being agreed on our platform, problems may arise on very rare occasions.
We do not claim to vet any companies who use our site. Our role is simply to put you in touch with a professional in much the same way Google or an advert in the paper would do. We provide public profiles on every professional and an open review system to allow all prospective customers to carry out their own due diligence before hiring any professionals.
This being said, we do take any reports made against professionals seriously, and if you email more information to ***, we can flag this company with management for review.
You may wish to consider taking this matter further with your local authority.
We wish you all the best in resolving your issue.
Kind regards,
The Bark Team
We're very sorry to hear about a poor experience you had with a professional you found on Bark.
The overwhelming majority of customers' experiences on Bark are positive, but we recognise that with such a large volume of jobs being agreed on our platform, problems may arise on very rare occasions.
We do not claim to vet any companies who use our site. Our role is simply to put you in touch with a professional in much the same way Google or an advert in the paper would do. We provide public profiles on every professional and an open review system to allow all prospective customers to carry out their own due diligence before hiring any professionals.
This being said, we do take any reports made against professionals seriously, and if you email more information to ***, we can flag this company with management for review.
You may wish to consider taking this matter further with your local authority.
We wish you all the best in resolving your issue.
Kind regards,
The Bark Team
Best regards,
Bark.com's reply10 May 2023, 15:58
Official
Hi Mandla,
We're very sorry to hear about a poor experience you had with a professional you found on Bark.
The overwhelming majority of customers' experiences on Bark are positive, but we recognise that with such a large volume of jobs being agreed on our platform, problems may arise on very rare occasions.
We do not claim to vet any companies who use our site. Our role is simply to put you in touch with a professional in much the same way Google or an advert in the paper would do. We provide public profiles on every professional and an open review system to allow all prospective customers to carry out their own due diligence before hiring any professionals.
This being said, we do take any reports made against professionals seriously, and if you email more information to ***, we can flag this company with management for review.
You may wish to consider taking this matter further with your local authority.
We wish you all the best in resolving your issue.
Kind regards,
The Bark Team
We're very sorry to hear about a poor experience you had with a professional you found on Bark.
The overwhelming majority of customers' experiences on Bark are positive, but we recognise that with such a large volume of jobs being agreed on our platform, problems may arise on very rare occasions.
We do not claim to vet any companies who use our site. Our role is simply to put you in touch with a professional in much the same way Google or an advert in the paper would do. We provide public profiles on every professional and an open review system to allow all prospective customers to carry out their own due diligence before hiring any professionals.
This being said, we do take any reports made against professionals seriously, and if you email more information to ***, we can flag this company with management for review.
You may wish to consider taking this matter further with your local authority.
We wish you all the best in resolving your issue.
Kind regards,
The Bark Team
Best regards,