NS
Narush S
1 reviews | Active since Mar 2016
02 Jun 2023, 13:47
Pathetic Service and waste of money
I purchased credit for 2k and the leads are so bad. people are asking for services but when you call them they looking for jobs. I used credits and got nothing no leads at all. I want the remainder of my credits to be refunded to me ASAP.
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Bark.com's replyOfficial
06 Jul 2023, 16:19 Hi there,
We're very sorry to hear that you haven't had a positive experience using our platform.
We can assure you that all leads are screened by an automated system, and we have a Credit Return Policy which covers any contact details which are not working. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us.
We do appreciate that it can be frustrating when customers don't respond. We usually find this is because they have hired, or are considering hiring, another professional. We generally find that responding to the customers as and when they place their requests gives you the best chance of speaking to them when they are available and before they have hired anyone.
We would be happy to help you make the most of our platform and achieve conversion with us - please email us at ***.
Kind regards,
The Bark Team
Bark.com's reply06 Jul 2023, 16:19
Official
Hi there,
We're very sorry to hear that you haven't had a positive experience using our platform.
We can assure you that all leads are screened by an automated system, and we have a Credit Return Policy which covers any contact details which are not working. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us.
We do appreciate that it can be frustrating when customers don't respond. We usually find this is because they have hired, or are considering hiring, another professional. We generally find that responding to the customers as and when they place their requests gives you the best chance of speaking to them when they are available and before they have hired anyone.
We would be happy to help you make the most of our platform and achieve conversion with us - please email us at ***.
Kind regards,
The Bark Team