MK
Mart K
1 reviews | Active since Dec 2025
09 Dec 2025, 15:31
No refunds for purchased unreachable/ contactable clients
They do not allow refunds for unresponsive clients( no answer, no email responses). You therefore stand the risk of always purchasing leads and not getting through to the client resulting in loss of capital.
This is therefore ********* as you may be purchasing made up **** leads/ profiles that would never respond.
Its like ordering for an item online ( potential customer contacts) and once you dont receive it and request for a refund, the online shop tells you that they won't refund you and that they had already verified the seller ( no proof of this and there validation unfairly invalidates your experience)
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Replies (1)
Bark.com's replyOfficial
11 Dec 2025, 16:45Hi Mart,
Thanks for sharing your feedback — I understand how frustrating it feels when you can’t reach a customer after purchasing a lead.
We don’t generate or fabricate leads. All our leads come from real people using the platform, and we run automated checks to help ensure quality. That said, we can’t control whether a customer ultimately responds. We do have a credit return policy for cases where a lead clearly meets the criteria for a return, and we’re always happy to review these situations.
You can review our credit return policy by visiting the Help Centre. If you believe a lead should have been eligible or something doesn’t seem right, please reach out to *** directly from the email linked to your Bark account so we can take a proper look and help resolve this for you.
The Bark Team
Thanks for sharing your feedback — I understand how frustrating it feels when you can’t reach a customer after purchasing a lead.
We don’t generate or fabricate leads. All our leads come from real people using the platform, and we run automated checks to help ensure quality. That said, we can’t control whether a customer ultimately responds. We do have a credit return policy for cases where a lead clearly meets the criteria for a return, and we’re always happy to review these situations.
You can review our credit return policy by visiting the Help Centre. If you believe a lead should have been eligible or something doesn’t seem right, please reach out to *** directly from the email linked to your Bark account so we can take a proper look and help resolve this for you.
The Bark Team
Bark.com's reply11 Dec 2025, 16:45
Official
Hi Mart,
Thanks for sharing your feedback — I understand how frustrating it feels when you can’t reach a customer after purchasing a lead.
We don’t generate or fabricate leads. All our leads come from real people using the platform, and we run automated checks to help ensure quality. That said, we can’t control whether a customer ultimately responds. We do have a credit return policy for cases where a lead clearly meets the criteria for a return, and we’re always happy to review these situations.
You can review our credit return policy by visiting the Help Centre. If you believe a lead should have been eligible or something doesn’t seem right, please reach out to *** directly from the email linked to your Bark account so we can take a proper look and help resolve this for you.
The Bark Team
Thanks for sharing your feedback — I understand how frustrating it feels when you can’t reach a customer after purchasing a lead.
We don’t generate or fabricate leads. All our leads come from real people using the platform, and we run automated checks to help ensure quality. That said, we can’t control whether a customer ultimately responds. We do have a credit return policy for cases where a lead clearly meets the criteria for a return, and we’re always happy to review these situations.
You can review our credit return policy by visiting the Help Centre. If you believe a lead should have been eligible or something doesn’t seem right, please reach out to *** directly from the email linked to your Bark account so we can take a proper look and help resolve this for you.
The Bark Team