****mers are using the platform

I found this platform online when I was looking for a moving company. Eventually found a company that claimed they could help me move a couch from Jhb to KZN, the company name is Staroar Logistics. Turns out it’s a bunch of ****mers. Paid for the service, the guys collected my couch and then delivery didn’t happen. They took the couch and stored it in some ***** residential ba*****t. I eventually had to collect the couch and get another company to move it. Mark Bernett(that’s his bogus name btw) then promised he would refund me because he didn’t fulfill the contract, 24 days later and counting, nothing. He has now ghosted and doesn’t respond to messages. I contacted the Bark.com people but the matter is still not resolved. Having done further research, this Staroar logistics company has actually ****med a number of people prior. I would expect a platform like this to atleast vet the companies before allowing them on their database. Very disappointed. I have resorted to involving law enforcement on the matter. Will update.