DN
Deborah N

1 reviews | Active since Jan 2024

15 Apr 2024, 17:01

Mattys Oosthuizen the *****

Please advise if service providers that register with Bark are ever scrutinised, e.g. Handyman / Carpentry service being supp**** to the public. Divine 7 Torello - Matthys Oosthuizen is an absolute bull duster and *****, he bullsh..ted his way into a job at my home, ****** up the bedroom doors x 2 and cupboard's in my kitchen and still had to pay him R2 600.00 after that. I have now had to find another provider at R3600.00 plus to new bedroom doors. Stay away from him, he is a con artist.

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Replies (3)
Bark.com
Bark.com's reply31 May 2024, 12:03
Official
Hi Deborah,

We're deeply sorry to hear about your experience. Providing a positive and reliable service is paramount to us at Bark.com, and it's disheartening to learn when this isn't the case.

We truly value your feedback and take it very seriously. Rest assured, we're actively investigating the matter to ensure that instances like these are not repeated in the future. Our goal is to maintain a high standard of professionalism and quality across all interactions facilitated through our platform.

If you're willing, we would greatly appreciate the opportunity to discuss your experience further and gather additional details to help us to support and improve. Your insights are invaluable in helping us uphold our commitment to excellence.  If you haven't flagged this with us yet, please email us at *** so our team can review further.

We thank you for bringing this matter to our attention. Once again don't hesitate to reach out to our customer support team directly!

Kind regards,

The Bark Team 

Best regards,

DN
Deborah N's update05 Jun 2024, 14:02
Reviewer Update
Good day, please feel free too contact me on *** in order too chat.

Many thanks
Deborah

Bark.com
Bark.com's reply08 Apr 2025, 13:27
Official
Hi Deborah, 

 We are truly sorry to hear about your experience.

 We are truly sorry to hear about your experience, and we apologize for the delay in responding. We weren't actively monitoring this platform for a while but have recently picked it back up. We value your input and are taking your concerns seriously.

Providing reliable and positive service is extremely important to us at Bark.com, and it's disheartening when we fall short. 
If you haven't done so already, we’d love the opportunity to discuss your experience further and gather more details to help us support and improve. Please feel free to reach out to us at ***, and we’ll be happy to look into it for you. 
Thank you for bringing this to our attention. We truly appreciate your understanding and would be glad to assist further if needed.
The Bark Team

Best regards,