CC
Chad C
1 reviews | Active since Sept 2016
17 Jul 2024, 18:51
Mash & Sons Builder (Donald)
Used a builder Mash & Sons from your platform. Not sure how you allow a so-called company onto your platform. We worked and saved for a year to enclose our patio which they came to do. The made an absolute hash of it, used inferior materials compared to their quote and have now disappeared with us not being able to fulfil the renovation! Its disgusting.
Helpful (0)
Replies (7)0
Replies (7)
Bark.com's replyOfficial
19 Jul 2024, 18:00Hello Chad,
We're very sorry to hear about your experience with Mash & Sons. We take these matters seriously and strive to ensure the quality and reliability of service providers on our platform. Please contact our support team at *** with more details about your case so we can investigate further and take appropriate action.
Best regards,
The Bark Team
We're very sorry to hear about your experience with Mash & Sons. We take these matters seriously and strive to ensure the quality and reliability of service providers on our platform. Please contact our support team at *** with more details about your case so we can investigate further and take appropriate action.
Best regards,
The Bark Team
Best regards,
Bark.com's reply19 Jul 2024, 18:00
Official
Hello Chad,
We're very sorry to hear about your experience with Mash & Sons. We take these matters seriously and strive to ensure the quality and reliability of service providers on our platform. Please contact our support team at *** with more details about your case so we can investigate further and take appropriate action.
Best regards,
The Bark Team
We're very sorry to hear about your experience with Mash & Sons. We take these matters seriously and strive to ensure the quality and reliability of service providers on our platform. Please contact our support team at *** with more details about your case so we can investigate further and take appropriate action.
Best regards,
The Bark Team
Best regards,
CC
Chad C's updateReviewer Update
23 Jul 2024, 07:32Hi. I do want to send you more information but your email is blanked out?
CC
Chad C's update23 Jul 2024, 07:32
Reviewer Update
Hi. I do want to send you more information but your email is blanked out?
Bark.com's replyOfficial
25 Jul 2024, 18:01Hi Chad, please email our 24/7 support team via ***
Best regards,
Bark.com's reply25 Jul 2024, 18:01
Official
Hi Chad, please email our 24/7 support team via ***
Best regards,
CC
Chad C's updateReviewer Update
30 Jul 2024, 10:14I emailed you twice now. Are you actually going to help or is it more lip service.
CC
Chad C's update30 Jul 2024, 10:14
Reviewer Update
I emailed you twice now. Are you actually going to help or is it more lip service.
Bark.com's replyOfficial
30 Jul 2024, 16:31Hello there,
Thanks for reaching out!
Kindly contact us at ***; our team is here to assist you around the clock.
We are unable to offer any more support through this channel.
Kind regards,
The Bark Team
Thanks for reaching out!
Kindly contact us at ***; our team is here to assist you around the clock.
We are unable to offer any more support through this channel.
Kind regards,
The Bark Team
Best regards,
Bark.com's reply30 Jul 2024, 16:31
Official
Hello there,
Thanks for reaching out!
Kindly contact us at ***; our team is here to assist you around the clock.
We are unable to offer any more support through this channel.
Kind regards,
The Bark Team
Thanks for reaching out!
Kindly contact us at ***; our team is here to assist you around the clock.
We are unable to offer any more support through this channel.
Kind regards,
The Bark Team
Best regards,
CC
Chad C's updateReviewer Update
30 Jul 2024, 16:55I have told you I cannot see your email address on Hello Peter Besides that I have sent you three emails already and there has been no follow up.
CC
Chad C's update30 Jul 2024, 16:55
Reviewer Update
I have told you I cannot see your email address on Hello Peter Besides that I have sent you three emails already and there has been no follow up.
Bark.com's replyOfficial
08 Apr 2025, 13:28Hi Chad,
We are truly sorry to hear about your experience, and we apologize for the delay in responding. Providing reliable and positive service is extremely important to us at Bark.com, and it's disheartening when we fall short. We weren't actively monitoring this platform for a while but have recently picked it back up. We value your input and are taking your concerns seriously.
We are currently reviewing the situation to ensure that this doesn’t happen again. Our goal is to maintain a high standard of professionalism and quality in every interaction on our platform, and we are committed to making improvements where necessary.
If you’re open to it, we’d love the opportunity to discuss your experience further and gather more details to help us support and improve. Please feel free to reach out to us at ***, and we’ll be happy to look into it for you.
Thank you for bringing this to our attention. We truly appreciate your understanding and would be glad to assist further if needed.
The Bark Team
We are truly sorry to hear about your experience, and we apologize for the delay in responding. Providing reliable and positive service is extremely important to us at Bark.com, and it's disheartening when we fall short. We weren't actively monitoring this platform for a while but have recently picked it back up. We value your input and are taking your concerns seriously.
We are currently reviewing the situation to ensure that this doesn’t happen again. Our goal is to maintain a high standard of professionalism and quality in every interaction on our platform, and we are committed to making improvements where necessary.
If you’re open to it, we’d love the opportunity to discuss your experience further and gather more details to help us support and improve. Please feel free to reach out to us at ***, and we’ll be happy to look into it for you.
Thank you for bringing this to our attention. We truly appreciate your understanding and would be glad to assist further if needed.
The Bark Team
Best regards,
Bark.com's reply08 Apr 2025, 13:28
Official
Hi Chad,
We are truly sorry to hear about your experience, and we apologize for the delay in responding. Providing reliable and positive service is extremely important to us at Bark.com, and it's disheartening when we fall short. We weren't actively monitoring this platform for a while but have recently picked it back up. We value your input and are taking your concerns seriously.
We are currently reviewing the situation to ensure that this doesn’t happen again. Our goal is to maintain a high standard of professionalism and quality in every interaction on our platform, and we are committed to making improvements where necessary.
If you’re open to it, we’d love the opportunity to discuss your experience further and gather more details to help us support and improve. Please feel free to reach out to us at ***, and we’ll be happy to look into it for you.
Thank you for bringing this to our attention. We truly appreciate your understanding and would be glad to assist further if needed.
The Bark Team
We are truly sorry to hear about your experience, and we apologize for the delay in responding. Providing reliable and positive service is extremely important to us at Bark.com, and it's disheartening when we fall short. We weren't actively monitoring this platform for a while but have recently picked it back up. We value your input and are taking your concerns seriously.
We are currently reviewing the situation to ensure that this doesn’t happen again. Our goal is to maintain a high standard of professionalism and quality in every interaction on our platform, and we are committed to making improvements where necessary.
If you’re open to it, we’d love the opportunity to discuss your experience further and gather more details to help us support and improve. Please feel free to reach out to us at ***, and we’ll be happy to look into it for you.
Thank you for bringing this to our attention. We truly appreciate your understanding and would be glad to assist further if needed.
The Bark Team
Best regards,