1 reviews | Active since Feb 2024
License-Insured NJ HIC, and Bark.com is not legit!
I am a License-Insured NJ HIC Contractor with 35+ years of experience and local to Morristown, NJ... I had paid $160+ for the basic referral service. Bark.com is definitely a ****! The referrals I had received were without full names, without full addresses, with 90% of the referrals never responding to a phone message-text or an email... I had a friend use Bark.com for a bathroom remodel post within my area code, and my company did not come up as a choice for him, nor did I see his posting, which I should have for the money I had spent... I was able to speak to #2- out of the #10- referrals, who supposedly were committed to a garage conversion (which we have experience), and neither of these referrals were vetted by bark.com, which means that Bark.com does not even speak with anyone calling in for referral work... Unfortunately, neither referral was in a position to afford to do the project, and they called only to inquire information, which I advised free of charage! I would warn Handyman and Home Improvement Contractors not to waste any of their time or money with Bark.com!
We're very sorry to hear that you haven't had a positive experience using our platform.
We heavily invest in our Google AdWords on a monthly basis, as well as other sites, to bring legitimate customers to our website. We also have a 24/7 Customer Success Team based in London and a dedicated Marketing and Development Team to ensure we are providing quality lead generation for our professionals.
We can assure you that all leads are screened by an automated system, and we have a credit return policy which covers any contact details which are not working. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us. We do not provide customer's full names or addresses on the lead for security reasons, this information the customer can supply themselves if they choose to move forwards with a professional.
We do appreciate that it can be frustrating when customers don't respond. We usually find this is because they have hired, or are considering hiring, another professional. We generally find that responding to the customers as and when they place their requests gives you the best chance of speaking to them when they are available and before they have hired anyone.
We would be happy to help you make the most of our platform and achieve conversion with us - please email us at ***.
Kind regards,
The Bark Team
We're very sorry to hear that you haven't had a positive experience using our platform.
We heavily invest in our Google AdWords on a monthly basis, as well as other sites, to bring legitimate customers to our website. We also have a 24/7 Customer Success Team based in London and a dedicated Marketing and Development Team to ensure we are providing quality lead generation for our professionals.
We can assure you that all leads are screened by an automated system, and we have a credit return policy which covers any contact details which are not working. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us. We do not provide customer's full names or addresses on the lead for security reasons, this information the customer can supply themselves if they choose to move forwards with a professional.
We do appreciate that it can be frustrating when customers don't respond. We usually find this is because they have hired, or are considering hiring, another professional. We generally find that responding to the customers as and when they place their requests gives you the best chance of speaking to them when they are available and before they have hired anyone.
We would be happy to help you make the most of our platform and achieve conversion with us - please email us at ***.
Kind regards,
The Bark Team