1 reviews | Active since Jan 2010
*****ing my credits
I have been using Bark for a while and although not 100% happy with the service in general, I did get a few leads so far, so it was okay for me to continue using them… until they decided to announce their latest policy. It states that you will loose you credits if not used within 3 months. Right, so let me get this straight… you want to charge me my hard earned cash, at a premium price I might add, to buy credits, so potential customers can contact me. Then you want to “*****” my credits if customers don't contact me??? Who came up with this stupid idea? Hello, it’s MY money, MY credits, purchased legally. Im not paying to use your site, Im paying so customers can contact me. That is how you make your money. I cannot force customers to contact me! If I buy, say 100 credits and I don’t get and leads just because people are simply not interested in using my services at that time, you want to take MY credits away?? Are you insane? This is no a rewards/loyalty type program where you gave that to me and have some time limitation on it. This is MY cash I spent so customers can contact me. Then they have the audacity to say this decision was made to give all professionals a fair chance. A fair chance of what? In seeing who get leads first? This is not a competition, its a platform to gain customers. So, BARK, take your site and shove it up where the sun don’t shine, as deep as you possibly can! When I finished my current credits, so am I using your platform.
We completely understand your frustration with the new credit validity policy — many professionals have raised similar concerns. The update introduced a 3-month validity for newly purchased credits to ensure a fairer and more active marketplace, as older, unused credits often led to inactive listings and unresponsive leads. That said, we recognise this change has impacted long-standing users like yourself.
Please reach out to *** with your account email so our senior team can review your credit history and make sure your remaining balance is handled appropriately. We appreciate your past business and would like the opportunity to resolve this fairly.
Warm Regards,The Bark Team
We completely understand your frustration with the new credit validity policy — many professionals have raised similar concerns. The update introduced a 3-month validity for newly purchased credits to ensure a fairer and more active marketplace, as older, unused credits often led to inactive listings and unresponsive leads. That said, we recognise this change has impacted long-standing users like yourself.
Please reach out to *** with your account email so our senior team can review your credit history and make sure your remaining balance is handled appropriately. We appreciate your past business and would like the opportunity to resolve this fairly.
Warm Regards,The Bark Team
