DK
Devroux K
1 reviews | Active since Mar 2022
24 Mar 2022, 11:15
Horrible customer service
I am shocked at the "don't care attitude" from this company! No customer service whatsoever via e mail and their team mark the tickets as resolved however I was not contacted! When I call the customer service line an by then I am already frustrated when telling the agent that I am not happy she speaks over me and when told to listen she carrys on disregarding that I am a customer or giving me the opportunity to voice my complaint fully. does not listen then proceeds to terminate the call.
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Bark.com's replyOfficial
24 Mar 2022, 14:40Hi there Devroux,
We're sorry to hear that you have been having issues using Bark.com. We've unfortunately not been able to find an account linked to this email address.
We're also very sorry to hear that this has been your experience of the Customer Success Team. We strive to provide an excellent service 24 hours a day, 7 days a week, and so do investigate such matters raised with us. Please contact us with your account details at *** so that we can internally investigate this matter.
Kind regards,
The Bark Team
We're sorry to hear that you have been having issues using Bark.com. We've unfortunately not been able to find an account linked to this email address.
We're also very sorry to hear that this has been your experience of the Customer Success Team. We strive to provide an excellent service 24 hours a day, 7 days a week, and so do investigate such matters raised with us. Please contact us with your account details at *** so that we can internally investigate this matter.
Kind regards,
The Bark Team
Bark.com's reply24 Mar 2022, 14:40
Official
Hi there Devroux,
We're sorry to hear that you have been having issues using Bark.com. We've unfortunately not been able to find an account linked to this email address.
We're also very sorry to hear that this has been your experience of the Customer Success Team. We strive to provide an excellent service 24 hours a day, 7 days a week, and so do investigate such matters raised with us. Please contact us with your account details at *** so that we can internally investigate this matter.
Kind regards,
The Bark Team
We're sorry to hear that you have been having issues using Bark.com. We've unfortunately not been able to find an account linked to this email address.
We're also very sorry to hear that this has been your experience of the Customer Success Team. We strive to provide an excellent service 24 hours a day, 7 days a week, and so do investigate such matters raised with us. Please contact us with your account details at *** so that we can internally investigate this matter.
Kind regards,
The Bark Team