OM
Onthatile M
1 reviews | Active since Jan 2026
08 Jan 2026, 13:01
False leads, no refunds
Absolute worst. Wish I read the reviews before purchasing leads. I requested a refund because non of the leads I purchased were fruitful at all. Contacts dont even work and when I request a refund they reply : “ We've looked into your report and can confirm that, unfortunately, this claim is ineligible for a credit return.
As a reminder, we don't return the credits if the contact information is valid and the client chooses not to respond.
We can return credits if there is any incorrect information on a request, or if the contact details are invalid; if you have any evidence to support this claim please reply to this email.“
What happened to we guarantee you will get hired or we return your money. Incredibly misleading. I will be taking this up with my legal counsel.
I don’t even want a credit return, I want my money back. Super disappointed.
Helpful (0)
Replies (4)0
Replies (4)
Bark.com's replyOfficial
09 Jan 2026, 17:09Hi, Onthalie,Thank you for sharing your experience - we’re really sorry to hear how disappointed and frustrated you feel. We understand how upsetting it is to invest in leads and not see the outcome you were hoping for.
We want to clarify that Bark does not guarantee you’ll be hired from every lead. All leads come from genuine customer requests, but we can’t control whether a customer chooses to respond or move forward. Our credit return policy is designed to cover cases where there is incorrect information or invalid contact details, rather than a lack of response from the customer, and we appreciate that this can feel frustrating when leads don’t convert.
That said, we do want to make sure your concerns are reviewed properly. If you believe there are issues with the contact details or have additional information that hasn’t yet been considered, please reach out to *** so the team can take another look at your account and review this with you in detail.
We genuinely appreciate your feedback, as it helps us understand where expectations may not be aligning and where we can improve.
The Bark Team
We want to clarify that Bark does not guarantee you’ll be hired from every lead. All leads come from genuine customer requests, but we can’t control whether a customer chooses to respond or move forward. Our credit return policy is designed to cover cases where there is incorrect information or invalid contact details, rather than a lack of response from the customer, and we appreciate that this can feel frustrating when leads don’t convert.
That said, we do want to make sure your concerns are reviewed properly. If you believe there are issues with the contact details or have additional information that hasn’t yet been considered, please reach out to *** so the team can take another look at your account and review this with you in detail.
We genuinely appreciate your feedback, as it helps us understand where expectations may not be aligning and where we can improve.
The Bark Team
Best regards,
Bark.com's reply09 Jan 2026, 17:09
Official
Hi, Onthalie,Thank you for sharing your experience - we’re really sorry to hear how disappointed and frustrated you feel. We understand how upsetting it is to invest in leads and not see the outcome you were hoping for.
We want to clarify that Bark does not guarantee you’ll be hired from every lead. All leads come from genuine customer requests, but we can’t control whether a customer chooses to respond or move forward. Our credit return policy is designed to cover cases where there is incorrect information or invalid contact details, rather than a lack of response from the customer, and we appreciate that this can feel frustrating when leads don’t convert.
That said, we do want to make sure your concerns are reviewed properly. If you believe there are issues with the contact details or have additional information that hasn’t yet been considered, please reach out to *** so the team can take another look at your account and review this with you in detail.
We genuinely appreciate your feedback, as it helps us understand where expectations may not be aligning and where we can improve.
The Bark Team
We want to clarify that Bark does not guarantee you’ll be hired from every lead. All leads come from genuine customer requests, but we can’t control whether a customer chooses to respond or move forward. Our credit return policy is designed to cover cases where there is incorrect information or invalid contact details, rather than a lack of response from the customer, and we appreciate that this can feel frustrating when leads don’t convert.
That said, we do want to make sure your concerns are reviewed properly. If you believe there are issues with the contact details or have additional information that hasn’t yet been considered, please reach out to *** so the team can take another look at your account and review this with you in detail.
We genuinely appreciate your feedback, as it helps us understand where expectations may not be aligning and where we can improve.
The Bark Team
Best regards,
OM
Onthatile M's updateReviewer Update
12 Jan 2026, 11:51Oh no, you don't get to do that. The only reason I bought the starter pack was because of the get hired guarantee and now you don't want to return my credits or money. ****!! Dont waste your time with them, you just throwing money in the drain. I will work tirelessly to expose you on all social media platforms. I want my money back!!!
OM
Onthatile M's update12 Jan 2026, 11:51
Reviewer Update
Oh no, you don't get to do that. The only reason I bought the starter pack was because of the get hired guarantee and now you don't want to return my credits or money. ****!! Dont waste your time with them, you just throwing money in the drain. I will work tirelessly to expose you on all social media platforms. I want my money back!!!
OM
Onthatile M's updateReviewer Update
12 Jan 2026, 11:58False advertising. I blame my lack of research on this company. They sent me an email boasting of a good 4.4 trust index here, a discounted starter pack with a get hired guarantee. Their false advertising is contravention with the CPA. I have proof and I want every cent of mine back!!!
OM
Onthatile M's update12 Jan 2026, 11:58
Reviewer Update
False advertising. I blame my lack of research on this company. They sent me an email boasting of a good 4.4 trust index here, a discounted starter pack with a get hired guarantee. Their false advertising is contravention with the CPA. I have proof and I want every cent of mine back!!!
Bark.com's replyOfficial
16 Jan 2026, 17:52Hi Onthatile,
We understand why you’re upset and we’re sorry this situation has escalated to this point.
Bark does not guarantee that a professional will be hired from every lead nor do we advertise a "money-back" guarantee if a hire does not take place. The Starter Pack is designed to help new professionals contact genuine customer requests and assess whether the platform is a good fit, but outcomes can vary due to competition and customer choice.
All leads on Bark come from real customer requests. While we aim to filter for quality, we can’t control whether a customer responds, changes their mind, or hires elsewhere. Our credit return policy applies specifically where contact details are invalid or information is incorrect, rather than cases where a customer is unresponsive.We take allegations of misleading advertising seriously, which is why we strongly encourage you to continue this conversation directly with our support team at ***, using the email linked to your account and including any evidence you believe supports your claim. This allows the team to review your account properly and respond in detail.
We appreciate you sharing your feedback, even when it’s critical, as it helps us identify where expectations may not be aligning.
The Bark Team
We understand why you’re upset and we’re sorry this situation has escalated to this point.
Bark does not guarantee that a professional will be hired from every lead nor do we advertise a "money-back" guarantee if a hire does not take place. The Starter Pack is designed to help new professionals contact genuine customer requests and assess whether the platform is a good fit, but outcomes can vary due to competition and customer choice.
All leads on Bark come from real customer requests. While we aim to filter for quality, we can’t control whether a customer responds, changes their mind, or hires elsewhere. Our credit return policy applies specifically where contact details are invalid or information is incorrect, rather than cases where a customer is unresponsive.We take allegations of misleading advertising seriously, which is why we strongly encourage you to continue this conversation directly with our support team at ***, using the email linked to your account and including any evidence you believe supports your claim. This allows the team to review your account properly and respond in detail.
We appreciate you sharing your feedback, even when it’s critical, as it helps us identify where expectations may not be aligning.
The Bark Team
Best regards,
Bark.com's reply16 Jan 2026, 17:52
Official
Hi Onthatile,
We understand why you’re upset and we’re sorry this situation has escalated to this point.
Bark does not guarantee that a professional will be hired from every lead nor do we advertise a "money-back" guarantee if a hire does not take place. The Starter Pack is designed to help new professionals contact genuine customer requests and assess whether the platform is a good fit, but outcomes can vary due to competition and customer choice.
All leads on Bark come from real customer requests. While we aim to filter for quality, we can’t control whether a customer responds, changes their mind, or hires elsewhere. Our credit return policy applies specifically where contact details are invalid or information is incorrect, rather than cases where a customer is unresponsive.We take allegations of misleading advertising seriously, which is why we strongly encourage you to continue this conversation directly with our support team at ***, using the email linked to your account and including any evidence you believe supports your claim. This allows the team to review your account properly and respond in detail.
We appreciate you sharing your feedback, even when it’s critical, as it helps us identify where expectations may not be aligning.
The Bark Team
We understand why you’re upset and we’re sorry this situation has escalated to this point.
Bark does not guarantee that a professional will be hired from every lead nor do we advertise a "money-back" guarantee if a hire does not take place. The Starter Pack is designed to help new professionals contact genuine customer requests and assess whether the platform is a good fit, but outcomes can vary due to competition and customer choice.
All leads on Bark come from real customer requests. While we aim to filter for quality, we can’t control whether a customer responds, changes their mind, or hires elsewhere. Our credit return policy applies specifically where contact details are invalid or information is incorrect, rather than cases where a customer is unresponsive.We take allegations of misleading advertising seriously, which is why we strongly encourage you to continue this conversation directly with our support team at ***, using the email linked to your account and including any evidence you believe supports your claim. This allows the team to review your account properly and respond in detail.
We appreciate you sharing your feedback, even when it’s critical, as it helps us identify where expectations may not be aligning.
The Bark Team
Best regards,