AG
ASHLINE G
1 reviews | Active since Jun 2012
21 Nov 2024, 05:02
Do not use bark.com
I used Bark in April this years and boy oh boy was I dissatisfied in who they list as the best service provider. This one person on their platform managed to get him banned more than twice and still he is active on their website. He de*****ed me out of my money and now he can’t complete the job. He is full of stories and bark believes him. R130 000 later and the job isn’t done and do full of incorrect building protocol. Questions: How do they check their service providers ? Is it all about money for them? Do they care about the customer at all?
No they don’t! Do not use bark!
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Bark.com's replyOfficial
21 Nov 2024, 12:47Hi Ashline,
We’re truly sorry to hear about your experience, and we understand your frustration. Bark takes customer feedback seriously, and we work hard to ensure that service providers are trustworthy. While we do not vet every company individually, we offer tools and resources to help users make informed decisions, such as reviews and ratings from other customers.
We understand the importance of having reliable, quality providers and we're committed to improving.
We’d love to investigate your situation further and make things right. If you haven’t already, please reach out to our customer support team so we can review the details and work towards a solution via ***.
Thank you for bringing this to our attention, and we sincerely apologise for the stress and inconvenience caused.
Kind regards
The Bark Team
We’re truly sorry to hear about your experience, and we understand your frustration. Bark takes customer feedback seriously, and we work hard to ensure that service providers are trustworthy. While we do not vet every company individually, we offer tools and resources to help users make informed decisions, such as reviews and ratings from other customers.
We understand the importance of having reliable, quality providers and we're committed to improving.
We’d love to investigate your situation further and make things right. If you haven’t already, please reach out to our customer support team so we can review the details and work towards a solution via ***.
Thank you for bringing this to our attention, and we sincerely apologise for the stress and inconvenience caused.
Kind regards
The Bark Team
Best regards,
Bark.com's reply21 Nov 2024, 12:47
Official
Hi Ashline,
We’re truly sorry to hear about your experience, and we understand your frustration. Bark takes customer feedback seriously, and we work hard to ensure that service providers are trustworthy. While we do not vet every company individually, we offer tools and resources to help users make informed decisions, such as reviews and ratings from other customers.
We understand the importance of having reliable, quality providers and we're committed to improving.
We’d love to investigate your situation further and make things right. If you haven’t already, please reach out to our customer support team so we can review the details and work towards a solution via ***.
Thank you for bringing this to our attention, and we sincerely apologise for the stress and inconvenience caused.
Kind regards
The Bark Team
We’re truly sorry to hear about your experience, and we understand your frustration. Bark takes customer feedback seriously, and we work hard to ensure that service providers are trustworthy. While we do not vet every company individually, we offer tools and resources to help users make informed decisions, such as reviews and ratings from other customers.
We understand the importance of having reliable, quality providers and we're committed to improving.
We’d love to investigate your situation further and make things right. If you haven’t already, please reach out to our customer support team so we can review the details and work towards a solution via ***.
Thank you for bringing this to our attention, and we sincerely apologise for the stress and inconvenience caused.
Kind regards
The Bark Team
Best regards,