GS
Georgie S

1 reviews | Active since Oct 2010

29 Oct 2024, 05:48

Do not subscribe, buyer be warned

Our experience with Bark.com has been unsatisfactory. Despite marketing itself as a reliable business platform, Bark.com falls short on multiple fronts. The company has consistently failed to respond to our enquiries in a timely manner, leaving us without support or guidance.

Moreover, the lack of vetting for enquiries has resulted in a high volume of irrelevant messages, often from spammers or job seekers, which has made it difficult to connect with genuine business opportunities. This lack of oversight undermines the platform’s credibility and usability for professional users.

Additionally, there appears to be a misrepresentation of the services and policies Bark.com advertises. These issues not only fail to meet the needs of businesses but also create a frustrating and counterproductive experience.

In light of these challenges, we strongly recommend caution when considering Bark.com as a business referral platform. It may not meet the expectations of businesses seeking a reliable and professional networking resource.

0
Replies (7)
Bark.com
Bark.com's reply29 Oct 2024, 17:31
Official
Hi Georgie,

Thank you for your feedback, and we're sorry to hear about your experience. At Bark, we aim to provide a reliable platform for connecting with genuine opportunities, and it's disappointing to hear that we fell short in meeting your expectations.

We take spam and irrelevant inquiries seriously and continually work to enhance our filters and vetting processes to improve the quality of leads. Regarding your experience with customer support, we apologize for any delays and are actively working to ensure quicker response times.

We appreciate your input, as it helps us address these issues. Please feel free to reach out to us directly at *** with any further details or if there’s anything specific you’d like us to review.

Thank you,  
The Bark Team

Best regards,

GS
Georgie S's update30 Oct 2024, 07:52
Reviewer Update
The contact email you have supp**** is automatically redacted on Hello Peter. I assume it is the same customer support email I am already emailing, to no avail.

I have sent multiple emails to "team" email address, nothing is being rep**** to. Your customer support is NON existent.

Please engage further and make contact directly so these issues can be resolved. If not I will be seeking a full refund.
GS
Georgie S's update31 Oct 2024, 14:52
Reviewer Update
The saga continues....

I see that Lucy & Emma Thompson are the contacts that send emails from Bark... However no one replies.

This is definitely looking and smelling like a ****!

Response?
GS
Georgie S's update05 Nov 2024, 16:50
Reviewer Update
Bark Bark Bark .... Not even Barking back...

So you are S C A M M E R S !
Bark.com
Bark.com's reply05 Nov 2024, 18:15
Official
Hi Georgie,

I’m sorry to hear about your frustration, and I appreciate your patience as we work through these issues. We’ve just checked our records and can see that one of our support agents responded to your email yesterday at 10:04 AM UK time. 

Please take a moment to check your records, as it’s possible the response may have gone to your spam or junk folder. We’re here to help, and I want to ensure your concerns are addressed promptly.

If you still don’t see our response, please let us know, and we’ll follow up to resolve this situation.

Thank you for your understanding.

Best regards,  
The Bark Team

Best regards,

GS
Georgie S's update06 Nov 2024, 11:31
Reviewer Update
I have checked my emails and all I have Bark is another flurry of spam emails from job seekers. Nothing from the team and absolutely no response to my email requests.

Your company clearly has no intention in resolving this. How do I get a refund, your advertising promises, money back, but I cannot get a response on any questions asked?
Bark.com
Bark.com's reply08 Apr 2025, 13:32
Official
Hi Georgie,

Thank you for sharing your experience, and we sincerely apologize for the frustration you’ve faced. We take your concerns seriously and are sorry for the lack of timely responses to your inquiries. We understand how important it is to receive clear communication and support, and it's disappointing to hear we’ve not met your expectations.

 We apologize for the delay in responding. We weren't actively monitoring this platform for a while but have recently picked it back up. We value your input and are taking your concerns seriously.
Regarding the spam emails and irrelevant messages, we are continuously working on improving the platform to ensure better lead quality and to prevent job seekers from misusing the system. We understand how these can be disruptive, and we are always working on improvements to address this.

In terms of your request for a refund, we aim to provide high-quality leads, and we apologize if this hasn't been your experience. Our Credit Return Policy is in place for situations where contact details are invalid or the information provided is incorrect. If you believe your situation qualifies for a refund, please reach out to us directly at ***, and we’ll make sure to review the matter further and resolve it for you.

We value your concerns and are committed to improving the experience for all users. We hope you’ll consider reaching out to discuss this further.

The Bark Team

Best regards,