zR
zann R
1 reviews | Active since May 2010
18 May 2022, 10:12
Con artist...JUST FENCING...**** name **** company took our money and disappeared
Terrible service..used a company on their site Just Fencing..complete **** took all our money never pitched dont answer their phones **** work address a yahoo email Calked Bark in uk and they said they cant help as they are like google but could flag the acvount if i send them an email and i should write a review??????.
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Bark.com's replyOfficial
20 May 2022, 10:57 Hi Zann,
We're very sorry to hear about a poor experience you had with a professional you found on Bark.
The overwhelming majority of customers' experiences on Bark are positive, but we recognise that with such a large volume of jobs being agreed on our platform, problems may arise on very rare occasions.
We do not claim to vet any companies who use our site. Our role is simply to put you in touch with a professional in much the same way Google or an advert in the paper would do. We provide public profiles on every professional and an open review system to allow all prospective customers to carry out their own due diligence before hiring any professionals.
This being said, we do take any reports made against professionals seriously, and if you email more information directly to ***, we can flag this company with management for review.
You may wish to consider taking this matter further with your local authority.
We wish you all the best in resolving your issue.
Kind regards,
The Bark Team
Bark.com's reply20 May 2022, 10:57
Official
Hi Zann,
We're very sorry to hear about a poor experience you had with a professional you found on Bark.
The overwhelming majority of customers' experiences on Bark are positive, but we recognise that with such a large volume of jobs being agreed on our platform, problems may arise on very rare occasions.
We do not claim to vet any companies who use our site. Our role is simply to put you in touch with a professional in much the same way Google or an advert in the paper would do. We provide public profiles on every professional and an open review system to allow all prospective customers to carry out their own due diligence before hiring any professionals.
This being said, we do take any reports made against professionals seriously, and if you email more information directly to ***, we can flag this company with management for review.
You may wish to consider taking this matter further with your local authority.
We wish you all the best in resolving your issue.
Kind regards,
The Bark Team